Social Worker - Discharge Planning Coordinator - Flower Hospital - Care Navigation

ProMedica•Sylvania, AL

10d•Onsite

About The Position

As the Social Worker/Discharge Planning Coordinator, you will offer supportive intervention to patients and caregivers and coordinate and facilitate the development of a discharge plan of care for high-risk patients. You will assess psychosocial risk factors for patients and caregivers and provide emotional, social, and financial support by connecting them to community resources. You will serve as a patient advocate during hospitalization, ensure continuity of care, and address psychosocial concerns such as substance abuse, mental health, and guardianships.

Requirements

BSW or higher degree; will consider a limited license SW on individual basis.
Knowledge of regulations, requirements, and community resources.
Ability to function effectively in a critical care environment.
Written and verbal skills are essential.
Ability to establish priorities and communicate and respond to inquiries.
Excellent interpersonal communication and negotiation skills.
Critical thinking and problem-solving skills.
Customer service skills.
Ability to work and communicate with people of all social, economic, and cultural backgrounds; be flexible, open-minded, and adaptable to change.
Effective organizational skills.
Computer proficiency with Outlook e-mail and electronic medical records.
Flexible in a complex and changing healthcare environment.
Understanding of pre-acute and post-acute venues of care and post-acute community resources.
Maintains a current working knowledge of services available in the local community, particularly services available to patients with limited or non-existent payment resources.
L.S.W - Licensed Social Worker

Nice To Haves

MSW
Applicable experience in patient advocacy, care management, and knowledge of hospital and community resources.
Previous case management or discharge planning experience.
Specialty certification in care management (CCM, ACM, or similar).

Responsibilities

Offer supportive intervention to patients and caregivers.
Coordinate and facilitate the development of a discharge plan of care for high-risk patients.
Assess psychosocial risk factors for patients and caregivers.
Provide emotional, social, and financial support by connecting them to community resources.
Serve as a patient advocate during hospitalization.
Ensure continuity of care.
Address psychosocial concerns such as substance abuse, mental health, and guardianships.