Social Worker - Care Manager - St. Francis Downtown

Bon Secours Mercy Health•Greenville, SC
•Onsite

About The Position

The Social Worker Care Manager provides appropriate interventions and discharge planning services to patients and families, facilitating smooth transitions throughout the continuum of care by accessing hospital, community, and governmental resources. The role also provides clinical supervision to peers, social workers, and students. This position works weekends only for up to 24 hours per week on the day shift at St. Francis Downtown. The role supports patient-centered, coordinated care by identifying social service needs, planning with patients and caregivers and the healthcare team, monitoring and documenting care plans, and helping address barriers to timely care and safe transitions.

Requirements

  • Bachelor of Social Work.
  • BLS Basic Life Support certification from the American Heart Association.
  • Licensure as a Social Worker in the state of practice.
  • At least 1 year of experience in a clinical setting.
  • Skills in social work care management, ethics, end-of-life ethics, patient advocacy, clinical supervision, and Microsoft Office.
  • Ability to prioritize simultaneous demands and tolerate frequent interruptions.
  • Interpersonal skills including attention to detail, critical thinking, communication with family members, conflict resolution, active listening, relationship building, effective problem solving, teamwork, adaptability, collaboration, empathy, negotiation, time management, and prioritization.

Nice To Haves

  • Master’s degree in social work or a healthcare-related field.
  • Social Worker licensure in Virginia is preferred.
  • Accredited Case Manager (ACM) certification from the American Case Management Association or Certified Case Manager (CCM) certification from the Commission for Case Manager Certification.
  • At least 3 years of experience in an acute care clinical setting.
  • Ambulatory or post-acute care coordination experience.

Responsibilities

  • Identify and prioritize patients needing social services using a holistic approach that considers biopsychosocial, functional, cultural, spiritual, and financial factors.
  • Plan with patients, caregivers, and healthcare team members to maximize healthcare responses and achieve quality, cost-effective outcomes.
  • Monitor and revise care plans when a patient's condition changes.
  • Complete necessary documentation and maintain clear, concise, timely patient-record documentation reflecting patient needs, post-hospital care plans and resources, and patient, family, or caregiver involvement.
  • Ensure patients’ and caregivers’ treatment goals and preferences are incorporated into transition-of-care planning and communicated to the multidisciplinary team.
  • Follow standardized practices and processes for advance care planning, length-of-stay management, and readmission prevention.
  • Support denial prevention related to medical necessity by addressing or removing barriers to care progression and participating in interdisciplinary discharge rounds.
  • Support and promote proactive care by helping remove barriers to timely testing and treatment.
  • Ensure resources are used appropriately and offer alternatives to acute care to the care team.
  • Provide clinical supervision to peers, social workers, and students.

Benefits

  • Competitive pay, incentives, and referral bonuses.
  • 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage.
  • HSA/FSA options.
  • Life insurance.
  • Mental health resources and discounts.
  • Paid time off.
  • Parental and FMLA leave.
  • Short- and long-term disability.
  • Backup care for children and elders.
  • Tuition assistance.
  • Professional development and continuing education support.
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