Social Worker 2

State of Nevada•Reno, NV

11h

About The Position

The Aging and Disability Services Division (ADSD) is recruiting a Social Worker 2 in Reno, Nevada. The recruitment may be used to fill current and future vacancies in Adult Protective Services (APS) and Home & Community Based Services – Supportive Services (HBCS), and may close without further notice depending on application volume. The position is intended to underfill a Social Worker 3 position with APS. HBCS social workers help coordinate services for at-risk older adults and people with disabilities so they can live in the community and avoid institutionalization. Their work includes determining eligibility, planning care, conducting home visits, developing and implementing individualized care plans, and documenting work in web-based case management software. APS social workers investigate reports of abuse, neglect, exploitation, isolation, and abandonment involving vulnerable adults. They initiate cases promptly, conduct home visits and assessments, evaluate risk, review records, identify service needs, make referrals, determine outcomes under applicable regulations, and close cases after investigation and intervention to support client safety. Social workers provide case management to children, families, vulnerable adults, and other individuals in local communities and institutions. Case management identifies individual needs and locates, coordinates, and monitors social, habilitative, and medical services intended to meet those needs. Assignments may focus on one service area or cover multiple areas according to community and agency needs. Under limited supervision, this journey-level position performs the full range of duties described in the social work series. ADSD describes its work environment as positive, inclusive, and diverse, valuing innovation, teamwork, and collaboration. Its mission is to empower individuals and their support systems through resources for aging and disabilities, connecting Nevadans to services and improving quality of life.

Requirements

Licensure or provisional licensure as a Social Worker, Clinical Social Worker, Independent Social Worker, or Associate in Social Work.
One year of professional experience providing case management in a social work setting equivalent to a Social Worker I in Nevada State service.
Working knowledge of social work principles, practices, and techniques; case management practices related to the program assignment; and investigative techniques.
General knowledge of applicable federal regulations, state laws, and agency directives; cultural and social differences; indicators and effects of human deprivation; community social-service providers; collaborative case planning; crisis intervention and de-escalation; and the listed client and social-service subject areas.
Ability to establish cooperative relationships and rapport; conduct interviews and assessments; make home visits, including unannounced visits; maintain composure in confrontational situations; mediate conflict; communicate with people with varied emotional, mental, cognitive, and physical needs; and assess client and family relationships.
Ability to prioritize caseloads, prepare case plans, assess and reassess functioning, develop community-resource networks, make referrals and follow up, document case narratives, prepare reports for law enforcement and courts, respond to sensitive or emergency situations, advocate for clients, and operate computers and assigned software.
Ability to deal appropriately with apathy, hostility, resistance, and anger, and to assist others with issues surrounding death, dying, and aging.

Responsibilities

Assess and reassess client functioning through interviews, assessment tools, review of records and reports, and evaluation of client resources to determine assistance and appropriate services.
Develop and implement case plans with intervention strategies tailored to client needs, consistent with federal and state regulations and budget limitations.
Locate and coordinate services and resources from state agencies, community organizations, and private providers.
Provide ongoing case management through home visits, service monitoring, quality-of-care monitoring, and reassessment of client needs.
Track client progress and well-being, evaluate case-plan effectiveness, and manage resources.
Help clients identify strengths and barriers and develop problem-solving and coping abilities.
Coordinate case reviews with families, friends, attorneys, agencies, and law enforcement to support continuity and avoid conflicting plans or duplicate services.
May organize multidisciplinary team meetings for assessment and planning related to protective services and the prevention, identification, remediation, or treatment of abuse, neglect, exploitation, isolation, or abandonment.
Document case activities and maintain case histories, forms, correspondence, and reports in accordance with applicable policies, procedures, laws, and regulations.
Provide crisis intervention in office or community settings, including responding to emergency calls and reporting abuse or neglect to appropriate authorities.
Follow established protocols when responding to individuals who may be aggressive, combative, or hostile.
May provide technical assistance, training, guidance, or lead-worker support to other social workers.
May train, supervise, and evaluate non-professional staff, including Family Support Workers and Administrative Assistants.
Perform related duties as assigned.