Social Work Supervisor -LCSW

Habitat Health•San Leandro, CA

13h•$101,000 - $116,000•Hybrid

About The Position

Habitat Health empowers older adults to experience more good days in their homes and communities. Through the Program of All-Inclusive Care for the Elderly (PACE), we provide comprehensive medical care along with support for daily needs such as meals, transportation, and in‑home assistance. We deliver coordinated clinical and social care in our centers and directly in participants’ homes, creating a fully integrated experience that brings peace of mind and a true sense of belonging. As we expand our scalable, affordable PACE model to meet the growing and complex needs of aging populations, our mission‑driven care teams continue to help participants live well on their own terms. Habitat Health is supported by leading healthcare organizations and investors including New Enterprise Associates, Kaiser Permanente, and Town Hall Ventures. We are entering a period of significant growth and are looking for exceptional teammates to help us scale a better model of care for older adults. To learn more, visit www.habitathealth.com. Role Scope: The Social Work and Advocacy Supervisor is a mission-driven leader responsible for overseeing the daily operations of the Social Work team, Participant Advocates, and behavioral health therapists within the PACE Center. This role champions person-centered care by ensuring participants’ social, emotional, and advocacy needs remain at the forefront of care planning and service delivery. The supervisor provides leadership to direct reports, partners closely with interdisciplinary leaders, and ensures services align with PACE standards, regulatory requirements, and the unique goals of each participant.

Requirements

Master’s degree in social work (MSW) or an equivalent combination of education, licensure, and experience in social work, behavioral health, or a related human services field. Must meet all applicable state requirements, including any required licensure or certification to practice as a Social Worker (e.g., where required by state law).
Minimum of 2 years of experience leading, supervising, or providing oversight to social work, care management, behavioral health, or participant-facing teams.
Demonstrated knowledge of the psychosocial, behavioral, and advocacy needs of frail older adults and individuals with complex medical and social needs.
Working knowledge of community-based services, government programs, and external resources that support older adults and their caregivers.
Ability to prioritize work, exercise sound judgment, and independently manage competing responsibilities within established guidelines.
Demonstrated ability to collaborate effectively with interdisciplinary teams to support participant-centered care planning and problem resolution.
Strong communication, coaching, and relationship-building skills with the ability to navigate sensitive participants, family, and team member situations.
Knowledge of PACE, value-based care, integrated healthcare delivery models, or other highly regulated healthcare environments preferred.
Current CPR/BLS certification or ability to obtain certification within 30 days of employment.
Valid California driver’s license, reliable transportation, current auto insurance as required by state law, and ability to meet organizational driving requirements.
Proof of medical clearance, including TB screening, and compliance with all required immunization and occupational health requirements.
Aligns with our purpose and our values, and is excited about living those out in daily practice
Ability to thrive in a fast-paced, evolving environment with comfort navigating ambiguity, adapting quickly, and contributing to continuous improvement
Strong learning and growth mindset, including seeking feedback, engaging in healthy debate and using data and curiosity to inform decisions.
Acts with integrity and ownership, considering the broader organizational impact, doing the right thing, and following through to deliver results.

Nice To Haves

Bilingual: Spanish/Mandarin/Cantonese preferred.

Responsibilities

Lead and supervise the Social Work, Participant Advocacy, and Behavioral Health teams, ensuring high-quality, participant-centered service delivery.
Provide coaching, guidance, and performance management to direct reports to support team effectiveness and professional growth.
Oversee participant advocacy and the participant enrollment process, fostering trust, engagement, and a positive transition into the PACE program.
Serve as the primary escalation point for complex participant concerns, including grievances, behavioral issues, and social service needs.
Partner with the Interdisciplinary Team (IDT) to assess participant needs, support care planning, and drive resolution of complex social and family dynamics.
Coordinate team staffing, scheduling, and daily work assignments to ensure consistent service delivery and operational effectiveness.
Build and maintain relationships with community organizations, government agencies, and external resources to support participant needs.
Promote a culture of safety, dignity, belonging, and respect for participants and team members.
Drive continuous improvement by seeking feedback, identifying opportunities for enhancement, and supporting changes that improve participant outcomes and experience.
Model and reinforce Habitat’s values in all interactions, decisions, and leadership practices.
Perform in-depth reviews of participants at risk for disenrollment and coordinate with the Interdisciplinary Team (IDT) to evaluate participant needs, develop interventions, and determine the PACE program's ability to meet those needs.
Performs other related duties as assigned.