Social Work Supervisor III - Child Protective Services
About The Position
Johnston County Department of Social Services (JCDSS) is seeking a Family-Centered, policy-driven Child Protective Services (CPS) Supervisor to supervise a CPS Investigator unit. The primary purpose of this position is to supervise a staff whose duty is to keep children under the age of 18 safe by investigating allegations of abuse, neglect, and dependency, front-load services, and monitor compliance of services that will enable parents to provide a nurturing environment for their children when the case is closed. The supervisor will serve as a second-level decision-maker regarding the next steps in case decisions are made through the current process when removal of children from their parents/caregivers' home is necessary. The supervisor will assign CPS reports daily after reviewing the report and ensure that the case is assigned and initiated within the required timeframe. Monitor the work or staff through weekly or as-needed case reviews, progress reports, conferences, informal discussions, and coaching sessions to assure compliance with operational standards and established policies. Review and ensure that documentation and day sheets are completed in a timely manner, as per policy. Provide on-the-job training for staff and arrange for staff to receive formal training when needed and offered. Train staff, assist with problem resolution, and ensure qualified services are provided. Supervisors may provide input to higher-level management on administrative, personal, and budget issues. This position will need to attend court. This position will have altered hours, when/if the county operated emergency shelters, as this is a mandatory duty of DSS and all staff must participate, as assigned.
Requirements
- Master's degree in social work from an appropriately accredited institution and two years of directly related experience; or a bachelor's degree in social work from an appropriately accredited institution and three years of directly related experience.
- Or a master's degree in a human services field from an appropriately accredited institution and three years of directly related experience; or a bachelor's degree in a human services field from an appropriately accredited institution and four years of directly related experience; or a bachelor's degree from an appropriately accredited institution and five years of directly related experience; or an equivalent combination of education and experience.
- Knowledge of methods and principles of casework supervision and training.
- Considerable knowledge of social work principles, techniques and practices and their application to specific casework and community problems.
- Considerable knowledge of behavioral and socioeconomic problems and their treatment and governmental and private organizations and community resources.
- Considerable knowledge of the laws, regulations, and policies, which govern social work programs.
- Ability to supervise, train/orient lower-level social workers, students, interns, or other staff.
- Ability to express ideas clearly and concisely and to plan and execute work effectively.
- Must bring a copy of your most recent annual performance evaluation to the interview.
- Official transcripts must be submitted within 30 days of hire if a degree is required.
- A pre-employment reference check will be conducted.
- A background check may be required and may include criminal history, motor vehicle records, sex offender registry checks, pre-employment drug screening, SBI fingerprinting, and, if applicable, a National Practitioner Data Bank (NPDB) check.
Nice To Haves
- Prior Child Welfare experience.
- Completion of mandatory Child Welfare training within the last 3 years.
- A copy of an unofficial transcript attached to the application at time of submission for qualification purposes.
- A strong policy background in Child Welfare.
- Previous supervisory experience in a social work program within a county department of social services.
- Extensive front-line experience in a county department of social services in North Carolina preferably in Child Welfare.
Responsibilities
- Supervise a CPS Investigator unit.
- Keep children under the age of 18 safe by investigating allegations of abuse, neglect, and dependency.
- Front-load services.
- Monitor compliance of services that will enable parents to provide a nurturing environment for their children when the case is closed.
- Serve as a second-level decision-maker regarding the next steps in case decisions when removal of children from their parents/caregivers' home is necessary.
- Assign CPS reports daily after reviewing the report and ensure that the case is assigned and initiated within the required timeframe.
- Monitor the work of staff through weekly or as-needed case reviews, progress reports, conferences, informal discussions, and coaching sessions to assure compliance with operational standards and established policies.
- Review and ensure that documentation and day sheets are completed in a timely manner, as per policy.
- Provide on-the-job training for staff and arrange for staff to receive formal training when needed and offered.
- Train staff, assist with problem resolution, and ensure qualified services are provided.
- Provide input to higher-level management on administrative, personal, and budget issues.
- Attend court.
- Participate in emergency shelter operations as assigned during county emergency shelter operations.
Benefits
- Mandatory and non-mandated programs and services to citizens of Johnston County.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
