Social Work Program Administrator I - Permanency

Cumberland County•1225 Ramsey Street Fayetteville, NC

About The Position

This position is located in the Children Services Section and is part of the Management Team for the Children Services Division of the Cumberland County Department of Social Services. The Program Administrator develops, implements, monitors, and supervises program compliance and standards. The role monitors social work time coding for compliance with fiscal policies covering Child Protective Services Assessments, In-Home Services, Permanency Planning, Congregate Care, Medicaid Eligibility, Foster Home Licensing, and Adoptions. The administrator plans programs for a multi-problem client population, interprets data in relation to policy and procedures, projects budget impacts, and assesses the need for new or revised policies and procedures. The role develops programs consistent with statutes and state policies, revises policies as circumstances change, and advocates for legislation that strengthens existing programs or supports new programs. The administrator ensures staff make decisions that protect child safety while following federal, state, and local policies. The position initiates and participates in developing and implementing management reporting mechanisms to assess program and staff effectiveness, including practice standards, reporting systems, fiscal accountability, and other quality assurance measures. It directly supervises and manages a section of the Children Services Division, including up to eight Social Work Supervisor III employees and support staff. Employment conditions include a valid North Carolina driver’s license, drug testing, a law enforcement background check, use of the employee’s personal vehicle, travel within North Carolina and potentially out of state, and assistance in emergency or disaster situations. The employee must follow the department’s dress code, including its guidelines related to tattoos and body piercing. An official transcript must be presented in its original unopened envelope before the employment start date.

Requirements

Master’s degree from an accredited school of social work and four years of social work or counseling experience, including two years of supervisory experience; or a bachelor’s degree in social work and five years of social work or counseling experience, including two years of supervisory experience; or a bachelor’s degree in a human services field or related curriculum with at least 15 semester hours in courses related to social work or counseling and six years of social work or counseling experience, including two years of supervisory experience; or an equivalent combination of training and experience.
Thorough knowledge of methods and principles of casework supervision and training.
Thorough knowledge of social work principles, techniques, and practices and their application to casework and community problems.
Considerable knowledge of social and economic factors in the community and of local agencies and resources.
Considerable knowledge of laws, regulations, and policies governing social services programs.
Considerable knowledge of public administration principles and techniques, including personnel administration, budgeting, and office management.
Skill in directing social workers, supervisors, related professionals, and students engaged in a variety of services.
Valid North Carolina driver’s license.
Ability to pass required drug testing and a law enforcement background check.
Ability to use a personal vehicle for position duties, travel within the state and potentially out of state, and assist in emergency and/or disaster situations.
Compliance with the department’s dress code, including guidelines related to tattoos and body piercing.
Presentation of an official transcript in its original unopened envelope before the employment start date.

Nice To Haves

Experience working in or knowledge of congregate care for youth and Medicaid Eligibility requirements.

Responsibilities

Develop, implement, monitor, and supervise program compliance and program standards within the Children’s Services Division.
Monitor social work time coding to ensure compliance with fiscal policies for Child Protective Services Assessments, In-Home Services, Permanency Planning, Congregate Care, Medicaid Eligibility, Foster Home Licensing, and Adoptions.
Plan programs that meet the needs of a multi-problem client population.
Interpret data in alignment with existing policies and procedures, project budget impacts, and assess the need for new or revised policies and procedures.
Develop programs consistent with statute and state policy and procedure; revise policies as needed when circumstances change.
Advocate for legislation to strengthen existing programs or enable programs to meet specific needs.
Ensure staff make decisions that protect child safety while following federal, state, and local policies.
Develop and implement management reporting mechanisms reflecting program and staff effectiveness, practice standards, reporting systems, fiscal accountability, and quality assurance measures.
Directly supervise and manage a section of the Children Services Division, including up to eight Social Work Supervisor III’s and support staff.
Assist in emergency and/or disaster situations and travel as required.