SOCIAL WORK SUPERVISOR III (PERMANENCY PLANNING) - 40001483

Durham County•Durham, NC
•$72,783 - $98,214

About The Position

This position supervises a team of Child Welfare Social Workers who provide direct and/or indirect services to clients. The supervisor assigns cases, coordinates workflow, reviews cases, consults with staff, provides substantial and recurring technical direction, trains staff, resolves problems, and ensures quality services. The role may provide input to higher-level management on administrative, personnel, and budget matters and may carry a small caseload. The position oversees staff responsible for receiving and investigating reports of suspected child abuse or neglect. It coordinates, implements, manages, and supports the work of two after-hours Social Workers and backup-coverage Social Workers. The supervised staff work when the agency is closed during normal business hours, including weekends and holidays, and provide coverage from 4:00 p.m. to 8:00 a.m. Monday through Friday. The supervisor ensures that frontline staff protect children, comply with court orders and applicable North Carolina and federal child welfare statutes and laws, and meet county and agency expectations. Because of the nature of child protective services, the employee must be knowledgeable about child welfare services generally and may perform responsibilities in other child welfare areas. The position reports to a higher-level supervisor or administrator.

Requirements

  • Master’s degree in social work from an appropriately accredited institution and two years of directly related experience; or a bachelor’s degree in social work and three years of directly related experience; or a master’s degree in a human services field and three years of directly related experience; or a bachelor’s degree in a human services field and four years of directly related experience; or a bachelor’s degree and five years of directly related experience; or an equivalent combination of education and experience.
  • Knowledge of North Carolina laws and policies under which the program operates.
  • Knowledge of and experience with the judicial system.
  • Ability to teach, plan, organize, and schedule management functions.
  • Comprehensive knowledge of social work administration principles, methods, and techniques, including broad knowledge of child welfare services.
  • Effective oral and written communication skills.
  • Valid North Carolina driver’s license and acceptable driving record.

Nice To Haves

  • Experience in Child Welfare Protective Services.

Responsibilities

  • Supervise a team of Child Welfare Social Workers.
  • Receive and investigate reports of suspected child abuse or neglect through the supervised team.
  • Coordinate, implement, manage, and support the activities of two after-hours Social Workers and backup-coverage Social Workers.
  • Ensure frontline Social Workers protect children, comply with court orders and applicable North Carolina and federal child welfare statutes and laws, and meet county and agency expectations.
  • Assign cases, coordinate workflow, review cases, consult with staff, and provide technical direction.
  • Train staff, resolve problems, and ensure quality services.
  • Provide input to higher-level management on administrative, personnel, and budget issues as applicable.
  • Perform tasks or responsibilities in other areas of child welfare as needed.
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