Social Work Intern SHHS - TBRA (Unpaid)
About The Position
Wayne Metropolitan Community Action Agency (Wayne Metro) is seeking a Social Work Intern for its Supportive Housing & Homeless program. This unpaid internship provides a generalist social work overview with a focus on nonprofit work. The intern will work closely with families in underserved communities, offering high-quality services in basic needs areas. This role is designed to help the student gain professional skills in case management, advocacy, and community engagement, while learning to work effectively within a team environment. Wayne Metro's mission is to empower people and communities to be strong, healthy, and thriving, with a vision of communities where all individuals have hope and opportunities to realize their full potential. The agency is committed to serving others with professionalism, empathy, respect, excellent client service, confidentiality, punctuality, and regular attendance, offering over 70 programs including educational, housing, and emergency services.
Requirements
- High school diploma/general education degree (GED) OR a combination of education and experience that is similarly equivalent.
- Pass Criminal Background check & Drug Screening
- Ability to communicate effectively both orally and in written form.
- Above average attention to detail
- Good interpersonal and professional skills including but not limited to professional appearance, tact, punctuality, and dependability.
- Perform work in a manner that upholds Wayne Metro policies, procedures, and mission.
Nice To Haves
- Actively obtaining a Bachelor's degree in Social Work
- Passionate about local community work and advocacy efforts
- Ability to develop and maintain effective processes by employing critical thinking to relate tasks as a way to maximize efficiency through to completion
Responsibilities
- Assist with organization and maintenance of participant files, ensuring required documentation is complete and properly stored.
- Support data entry, validation, and quality assurance activities within HMIS, Salesforce, and other program databases.
- Track program deadlines, including recertifications, inspections, and participant follow-up activities.
- Assist with preparation of reports, spreadsheets, and program tracking tools.
- Conduct research on housing resources, rental units, and landlord contacts to support participant housing search efforts.
- Assist with development of participant, landlord, and staff resource materials.
- Support quality assurance reviews by identifying missing documentation and data discrepancies.
- Attend team meetings and participate in special projects related to program implementation and continuous improvement.
- Maintain confidentiality of participant information and comply with agency policies and procedures.
- Perform other administrative and program support duties as assigned.
- Assist TBRA staff with participant onboarding, file preparation, and compliance-related documentation activities.
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What This Job Offers
Career Level
Intern
Education Level
High school or GED
