Social Work Intern Manager

Mobile Loaves & FishesAustin, TX
Onsite

About The Position

The Social Work Intern Manager is a key member of the Neighbor Care Team at Community First! Village. This role is responsible for leading, mentoring, and supervising a team of social work interns who walk alongside our formerly homeless neighbors. The Social Work Intern Manager ensures interns are equipped to provide direct care, emotional support, and resource connections while creating a meaningful and values-aligned learning experience. This role also serves as a bridge between interns, Neighbor Care staff, university partners, and community resources. This is a full-time, exempt position reporting to the Supportive Services Manager. Due to the nature and requirements of the position, hours are flexible to fit need, but typically include 8am-5pm Monday-Friday. Some nights and weekends may be required. The Social Work Intern Manager will office at Community First! Village located at 9301 Hog Eye Road, Austin, TX 78724.

Requirements

  • Commitment to serving those who have experienced homelessness and personal alignment with MLF's vision, mission, core values, and goals.
  • LMSW or LCSW is required
  • 2-3 years in a supervisory or management role, preferably with experience supervising social work interns
  • Solid understanding of the Nine Competencies of Social Work Practice
  • Demonstrated knowledge of trauma-informed care, harm reduction, and strengths-based case management
  • Demonstrate knowledge, experience, and effectiveness in serving and advocating for people who have been disenfranchised, including people of color, people with intellectual or developmental disabilities, people who have experienced long-term homelessness, people who identify as LGBTQ+, and/or people living with mental illness or substance abuse disorder
  • Demonstrated integrity, professionalism, and commitment to ethical social work practice
  • Ability to mentor others with compassion, accountability, and emotional intelligence
  • Excellent interpersonal and communication skills, including strong listening skills and the ability to build trust
  • Strong organizational skills and attention to detail
  • Proven problem-solving ability and sound judgment in complex, evolving situations
  • Ability to manage multiple priorities in a fast-paced, community-centered environment
  • Positive attitude and collaborative spirit
  • Flexible and joyful in approach; able to adapt to change with a "Semper Gumby" mindset
  • Must have a valid driver's license

Nice To Haves

  • Previous experience working with people experiencing homeless or other vulnerable populations preferred

Responsibilities

  • Supervise and support a cohort of up to 15 social work interns, including onboarding, training, weekly individual supervision, and ongoing mentorship.
  • Ensure the internship experience meets academic, licensing, and ethical standards in coordination with university field placement advisors.
  • Assist interns in providing trauma-informed, person-centered care to assigned neighbors.
  • Collaborate with Neighbor Care staff and partner agencies to ensure holistic and consistent care for neighbors.
  • Build trusted relationships with neighbors and model relational connection, compassion, and accountability in all work.
  • Support interns in managing complex needs related to health care, recovery, housing stability/neighbor retention, eviction prevention, and community integration.
  • Outreach to new universities for recruitment of students.
  • Assist the Neighbor Care team during times of high need or low intern availability.
  • Attend regularly scheduled Neighbor Care and all-staff meetings.
  • Other Duties & Responsibilities as needed

Benefits

  • Day one 100% Employer paid, Health, Dental, Vision, Life, STD & LTD Insurance
  • Generous Paid Time Off & Holiday Pay
  • Matching 401(k) Retirement Plan
  • Corporate Discount Program
  • Professional Development Opportunities
  • Employee Assistance Program
  • Paid Parental Leave
  • Wellness Partnership Benefits
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