Social Work Supervisor - Adult Social Work
About The Position
At Mecklenburg County, you’ll have the chance to build a career as unique as you are with support, inclusive culture, and technology to become the best version of you. We’re counting on YOUR unique voice and perspective to help Mecklenburg County become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Services For Adults (SFA) is a part of the Adult Services Division of the Mecklenburg County Department of Child, Family, and Adult Services. The division is responsible for four main program areas: Adult Social Work Services, Community Social Work, the Senior Citizens Nutrition Program, and the Mecklenburg Transportation System (MTS). Position Specific Information Position will supervise a combination of Adult Protective Services, Guardianship, and SAIH (Special Assistance In-Home) services for adults. This position will be required to do after-hours on call coverage as part of a schedule rotation. This full-time position works onsite at the Valerie C. Woodard Center located at 3205 Freedom Drive, Charlotte, NC 28208. Position Summary Provides direct supervision, training, support, review and evaluation of professional technical and para-professional staff involved in areas which include Social Services. This position compiles reports and data to ensure compliance with established policies and procedures as well as assignment and monitoring of cases. This position provides feedback to staff to enhance their capabilities to perform efficiently.
Requirements
- Minimum of five years of social services or human services experience
- Bachelor's degree in Human Services, Health or related field
- Requires a valid North Carolina or South Carolina Driver's License
- Requires County Driving Privileges
Nice To Haves
- MSW Master’s degree in Social Work preferred.
- Completion of a Mecklenburg County Leadership Program, such as MeckLead or MeckEmerge.
- Knowledge of Adult Social Work services including, but not limited to, Adult Protective Services, Guardianship, Monitoring, and SAIH services.
- Experience with data collection and reporting.
- Strong computer skills including proficiency in Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint).
Responsibilities
- Supervise, train and evaluate the performance of technical and para-professional staff
- Consult with teams and staff on individual case assignments
- Develop procedures to meet department or program goals, ensuring adherence to regulatory guidelines. Reviews information with teams or staff members to provide guidance and direction in the delivery of services
- Establishes performance objectives, conducts periodic reviews and monitors progress
- Monitor budget activities and adjusts expenditures and makes recommendations as appropriate
- Review and audits staff cases and workloads to prioritize duties and referrals for new cases
- Complete monthly and quarterly program reports
- Provide consultation to staff in complex case situations, acute emergencies, or cases which require a high-level decision
- Communicate with and visit other public and private welfare agencies, hospitals and other institutions in order to exchange information and develop resources
- Seek additional sources to increase funding and expand services
- Review and analyze activity reports and statistics for continuous awareness of program operation
- May be required to staff shelters in the event of a disaster
Benefits
- medical, dental, vision, life, short term disability, long term disability, accident, cancer, critical illness, medical bridge and pet insurance
- dependent care, healthcare and commuter flexible spending accounts
- health savings account
- paid holiday, vacation and sick days
- near site clinics for preventive care and illnesses
- an employee assistance program including financial and legal counseling
- access to Mecklenburg County fitness and aquatic facilities
- paid family leave
- tuition reimbursement
- a 5% employer match on retirement savings plan contributions and a defined benefit plan for retirement
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What This Job Offers
Job Type
Full-time
Career Level
Manager
