The Social Work Case Manager intervenes with patients and families experiencing psychosocial needs or needing support in coping with chronic, acute, or terminal illness. Services may include consultation, discharge planning, education, counseling, advocacy, and information and referral services to help patients address the emotional, social, and financial aspects of care. The role provides crisis intervention and coordinates and facilitates discharge plans. The case manager provides patient care services through case finding and referrals from patients and families, physicians, RN case managers, nurses, and other healthcare team members. The position serves as an expert and liaison between patients and community resources, identifies psychosocial and environmental needs related to admission, diagnosis, treatment, and discharge, and collaborates with the interdisciplinary team to develop and implement comprehensive discharge plans. The role also makes referrals to community services and provides support, counseling, crisis intervention, and bereavement services. It assesses and intervenes in cases involving child, adult, or elder abuse or neglect and domestic violence, serving patients from neonatal through adult age groups.
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Job Type
Full-time
Career Level
Mid Level