Social Work Care Manager, MSW

Elderwood•Buffalo, NY

1d•Hybrid

About The Position

Elderwood Independent Practice Association (IPA) is seeking a Social Worker Care Manager who has their MSW to join our incredible growing team of professionals. Voted Buffalo Business First Best Places to Work 2020 & 2021! This role offers a Monday-Friday schedule with no weekends or overnights, and hybrid working options. Benefits include medical, dental, and vision upon the first of the month following 60 days of hire, and a 401(k) retirement plan with a vested employer match up to 4%. We also offer free parking and convenient parking.

Requirements

Master’s degree in social work (Required)
Minimum of one (1) year Social Work experience with at-risk populations in home care, case management, discharge planning or managed care.
Minimum of one (1) year experience working with a frail or elderly population and/or members with chronic illness or behavioral health issues.
Must have a valid NYS Driver’s license, a safe driving record and dependable transportation.
Must be in good standing with the Medicare and Medicaid programs.
Must be free of communicable disease.

Nice To Haves

Previous Managed Care experience, within a MLTC or working with special needs populations preferred.
Bilingual skills (preferred)

Responsibilities

Partner with the Registered Nurse and serve as a critical resource for members by obtaining needed medical, social, educational, psychosocial, financial, and other services, irrespective of whether the needed services are covered by Elderwood IPA.
Direct telephonic and in-person engagement with individuals with chronic medical illness or mental health issues and their families.
Utilize assessment tools to determine the needs of our member population.
Link members to resources in the community outside of the scope of services MLTC provides to support social determinants of health.
Interact continuously with members, family, physician(s), and other resources to determine appropriate behavioral action needed to address/support medical needs.
Review benefits options, research community resources, coordinate services, train/create behavioral routines, and enable members to be active participants in their own healthcare.
Document in the EMR each encounter or routine contact with members, providers, or caregivers and report changes in conditions to the RN Care Manager, which may require interventions.
Participate in Interdisciplinary Team meetings, Disease Management, Utilization Management, and Quality Improvement activities and prepare/submit activity reports.
Provide coaching and education to members and their caregivers on healthcare-related issues.
Provide discharge planning and continuous care management across care settings and coordinate transition planning.
Participate in shared on-call, after-hours coverage along with other Elderwood staff.