The Care Manager I (Master's in Social Work) coordinates patients’ needs through the continuum of care, which can include from pre-admission through post-discharge plans. This role works in collaboration with physicians, nurses, clinical staff, and community agencies to identify and arrange for appropriate care. The role reviews clinician assessments and patients’ financial, family, and psychosocial support to develop comprehensive care and/or discharge plans. It may focus more heavily on a specific aspect of Care Management like discharge planning, utilization review, and/or providing psychosocial support. The position may review records to assess for appropriate admission status, level of care, payer source, and UR contracts to validate billing. It may provide psychodynamic intervention and crisis counseling to support patients and families, and educates patients and families on their healthcare options and connects them with resources. The Care Manager documents pertinent patient issues, contacts, and plans on the medical records and is a mandated reporter for elder, child, and spousal abuse. The Community Care role specifically provides Care Management support to high-risk, homeless, and mental health populations. The ED Care Manager role also provides care management support/collaboration when consulted for geriatric patients 65+ to address the unique needs of older adults, which may include physical, emotional, financial, and social well-being. Performs other duties as assigned. This is a Per Diem position.
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Career Level
Mid Level