Fall 2026: Social Sharks Global Social Operations Co-op (August through December)

SharkNinja•Needham, MA

5d•Hybrid

About The Position

SharkNinja is a global product design and technology company with a diversified portfolio of 5-star rated lifestyle solutions. Powered by two trusted brands, Shark and Ninja, the company has a proven track record of disruptive innovation. Headquartered in Needham, Massachusetts, with over 4,100 associates, SharkNinja's products are sold globally through key retailers and distributors. At SharkNinja, we are building an AI-native culture, encouraging bold experimentation and the adoption of new tools to create meaningful consumer impact. This role is part of the Early Edge Experience, designed for early career talent focused on impact and speed, providing valuable industry exposure and a fast-paced professional environment. The co-op will involve meaningful projects and tasks to sharpen skills and deepen knowledge, with opportunities for professional development, community events, and networking. The experience culminates in showcasing contributions to SharkNinja leaders.

Requirements

Current student in a bachelor's program, currently enrolled in a master’s program, or has graduated within the past year.
Must be able to work a full-time, 40-hour-per-week schedule with a minimum of 3 days per week onsite in Needham, MA.
Interest in team enablement, training design, organizational development, or operations/governance.
Strong organizational skills and attention to detail; comfortable turning process into clear documentation.
Proficiency in social media management and analytics tools.
Comfortable using AI tools to speed up research, drafting, and documentation work; curious to learn more.
Comfortable working across teams and time zones.
Creative thinking and problem-solving abilities, with a proactive and results-driven mindset.
Passion for our brand and industry, with a genuine interest in building relationships and fostering community engagement.
Ability to work independently and collaboratively in a fast-paced, dynamic environment.
Embodies SharkNinja's success drivers: Rarely Satisfied, Progress over Perfection, Details Make the Difference, Winning is a Team Sport, Communicate for Impact.

Responsibilities

Help build the systems that let SharkNinja’s social organization scale, including how people ramp up and how social accounts stay organized, secure, and compliant.
Split time between enablement work (onboarding, training, documentation, ways of working) and governance support (account infrastructure, access hygiene, and platform standards).
Work directly with the Acceleration team as the organization grows across markets.
Help design and maintain onboarding materials for new hires across markets.
Support development of “ways of working” documentation — templates, playbooks, and process guides.
Assist with organizing and updating training content and learning resources.
Coordinate onboarding logistics and schedules as new team members join.
Help organize knowledge-sharing sessions and capture takeaways for future reference.
Help maintain the team’s source-of-truth tracker for social account ownership, access, and platform details.
Support audits of account structures and admin roles across platforms, flagging inconsistencies for follow-up.
Assist with tracking governance health metrics (e.g., 2FA compliance, access hygiene) and flag gaps to the team.
Help keep documentation on account governance, access protocols, and platform standards current.
Support coordination with regional teams on account setup and governance best practices.