Social Services

Southwest LTC•Oklahoma City, OK
•Onsite

About The Position

Directs and supervises the social service program at Heritage at Brandon Place in Oklahoma City, Oklahoma. Evaluates each admitted patient's social needs and formulates a written plan of care, reviewing and revising the plan as needed and at least quarterly. Refers patients and families to appropriate community resources and is responsible to the Administrator. The role supports patients and families through admission, care planning, ongoing social services, and discharge. It coordinates with facility departments, staff, community professionals, agencies, and volunteers to address patients' social, emotional, environmental, and spiritual needs.

Requirements

  • Genuine interest in the elderly.
  • Patience and tactfulness.
  • Good listening skills.
  • Ability to execute a social service program appropriate to patients' needs and interests.
  • Knowledge of the special needs and limitations of elderly people.
  • Ability to recognize situations in which referral is indicated.
  • Sufficient understanding and self-discipline to relate to patients' needs and feelings.
  • Interest in learning and advancement.
  • Ability to work congenially with others.
  • Ability to work hours assigned by the Administrator.
  • Must complete a pre-employment and annual tuberculosis screening examination.

Responsibilities

  • Plan and organize a social service program according to established policies.
  • Assist in coordinating resident transfers.
  • Handle telephone calls and interview each patient and family on admission.
  • Coordinate services with other departments.
  • Complete a Social History for each patient.
  • Identify and evaluate personal, emotional, and environmental concerns.
  • Formulate a written plan of care for each admitted patient.
  • Review and update plans of care according to established policies, at least quarterly.
  • Record continuing progress notes on patients' social needs and their responses to delivered social services.
  • Be responsible for the Discharge Plan.
  • Assess spiritual needs and facilitate participation in religious activities.
  • Participate in the development and review of the Total Care Plan.
  • Assist with developing a community volunteer program.
  • Conduct an annual in-service on social services for all staff.
  • Assist in coordinating the Resident Council.
  • Help patients open and read incoming mail and address and post outgoing mail at their request.
  • Assemble and maintain information on community resources and help other staff use those resources.
  • Help locate and arrange services from other professionals or agencies to address patients' problems and needs.
  • Participate regularly in case conferences with nurses and other staff to improve understanding of patients and their families.
  • Help patients and families locate funds for items such as dentures and glasses.
  • Participate in pre-admission screening of prospective patients whenever possible.
  • Conduct facility tours and orientation for new patients and families.
  • Listen to residents.
  • Perform other tasks as assigned by the Supervisor.
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