SOCIAL SERVICES SPECIALIST
About The Position
The Social Services Specialist provides case management, client advocacy, and program support for individuals and families in need. The role involves assessing client needs, connecting individuals to community resources, and maintaining compliance with social services policies. The position is with the Arkansas Department of Health’s Administration – Office of Preparedness & Emergency Response and is classified as safety sensitive. Frequent in-state and out-of-state travel is required, and the employee must have a valid driver’s license. The employee must be able to lift up to 40 pounds in a non-air-conditioned warehouse environment. The position requires being on call and may require serving a rotating shift in an emergency operations center.
Requirements
- At least two years of work experience in human services programs or public service.
- Complete a background check and child/adult maltreatment registry check.
- Valid driver’s license.
- Ability to lift up to 40 pounds in a non-air-conditioned warehouse environment.
- Frequent in-state and out-of-state travel.
- Availability to be on call and possibly serve a rotating shift in an emergency operations center.
- Knowledge of crisis intervention and de-escalation techniques.
- Knowledge of Arkansas social service laws, policies, and regulations.
- Ability to analyze client needs and create action plans.
- Understanding of behavioral health and protective services.
Responsibilities
- Assess client eligibility and provide individualized case management.
- Develop service plans tailored to client needs.
- Conduct home visits, interviews, and risk assessments.
- Maintain detailed case records and documentation.
- Advocate for clients in legal, medical, and housing matters.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
