Social Services Worker I (5926)

SALVATION ARMY•Hyattsville, MD

2d•$21 - $26•Onsite

About The Position

This position is responsible for providing social service assistance to eligible clients in areas such as food, lodging, clothing, and financial aid. The role involves interviewing clients to determine need and eligibility, preparing accurate client records, referring clients to community agencies, and ensuring compliance with program policies. Additionally, the position assists with the food pantry and feeding program, collects statistical data, coordinates seasonal services, manages volunteers and community service workers, and provides administrative support.

Requirements

High school diploma or G.E.D.
Two years’ experience working in a social or public service environment with experience assisting the public
Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities
Ability to meet attendance requirements
Ability to read, write, and communicate the English language
Ability to perform mathematical calculations
Ability to type and keypunch information into a computer
Ability to sort and file documents alphabetically and numerically
Ability to operate various general office equipment including a telephone, typewriter, computer, and adding machine
Valid Driver’s License
Must meet TSA MVR Requirements

Responsibilities

Provides social service assistance to eligible clients in the following areas: food, lodging, clothing, and financial assistance
Interviews clients to determine need and eligibility to receive services
Prepares accurate and complete client records
Refers clients to community agencies and maintains effective working relationships with the same
Ensures compliance with program policies and procedures
Assists with food pantry and feeding program
Collects statistical information and provides data monthly
Coordinates and assists with seasonal services
Manages volunteers and community service workers
Provides administrative support
Greets and interviews clients requesting assistance to determine and analyze client's eligibility for assistance based on program guidelines and restrictions
Records clients’ disposition and other pertinent information such as income, expenses, family and work history
Assists clients in completing applications for assistance
Photocopies social security cards, picture identification cards, payroll statements, utility bills etc.
Prepares, completes, and processes food, clothing, and furniture vouchers for eligible clients
Directs clients to Lodge kitchen, Thrift Store or Distribution Center for assistance (if applicable)
Provides clients with food from pantry
Receives and stocks items donated for the pantry
Maintains an itemized account of pantry disbursements and inventory
Coordinates and schedules food bank pickups