Social Services Specialist

Spring Creek Healthcare Center•Holladay, UT

About The Position

Spring Creek Care Center is seeking a full-time Social Services Specialist for its skilled nursing and rehabilitation community in Millcreek, Utah. The role supports residents receiving long-term and short-term care by advocating for their rights, preferences, and well-being; coordinating services and resources; supporting families and care teams; and completing assessments and discharge planning. The Social Services team serves a geriatric population and emphasizes consistent, knowledgeable, compassionate care, teamwork, respect, and professional development.

Requirements

  • Experience with electronic medical records (EMR).
  • Strong communication, problem-solving, and organizational skills.
  • Ability to manage sensitive situations with professionalism and empathy.

Nice To Haves

  • Experience in a long-term care setting is preferred but not required.

Responsibilities

  • Advocate for residents’ rights, preferences, and overall well-being.
  • Communicate with families, with resident consent, about care updates and discharge planning.
  • Coordinate referrals and services, including community resources, financial assistance, and supportive programs.
  • Assist residents with financial and legal processes, including Social Security, Medicare, Medicaid, and VA benefits.
  • Build relationships with residents and collaborate with staff to support individualized care.
  • Participate in interdisciplinary care plan meetings and help develop effective care strategies.
  • Address and help resolve resident or family concerns and grievances.
  • Complete social service assessments and discharge planning documentation.
  • Maintain accurate and timely records in the electronic medical system.
  • Provide guidance and oversight to social services team members as needed.

Benefits

  • Medical, dental, and vision insurance.
  • 401(k) with employer match.
  • Up to 16 days of paid time off (PTO) annually.
  • Company-paid life insurance.
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