Social Services District Manager

Office of Shared Administration•See job posting for details, WV

About The Position

Under general supervision, the Social Services District Manager performs complex administrative and professional work by planning, implementing, directing, and reviewing programs, activities, and operations within the Brooke, Hancock, and Ohio counties child welfare units of CPS and Youth Services. The position plans, develops policy for, directs, coordinates, and administers the operations of multiple CPS and Youth Services units. It serves as a liaison within the Bureau for Social Services with state and federal partners to resolve complex matters, and collaborates with community partners, outside agencies, and service providers to support services for clients. The position is located in Brooke, Hancock, or Ohio County, and requires willingness to travel to all three county offices. The employee may be on call outside business hours and must be available by telephone. Frequent travel may be required. A valid West Virginia driver’s license and reliable transportation are required. Strong oral and written communication skills, detailed recordkeeping, and extensive documentation are expected. Employment is contingent on successful completion of a background check. Employees hired into this classification must obtain licensure as a Social Worker from the West Virginia Board of Social Work within the timeframe established by the appointing agency. Before obtaining licensure, they may not perform duties that require a licensed social worker under state law or Board regulation. The Bureau for Social Services operates under the West Virginia Department of Human Services and serves children, adolescents, and vulnerable adults facing abuse, neglect, or financial exploitation. Its mission is to promote the security, permanence, and welfare of children and vulnerable adults, empower individuals, and strengthen families by facilitating access to healthcare, social services, and benefits, and fostering safe, supportive, and healthy environments.

Requirements

  • Bachelor’s degree from an accredited college or university.
  • Six years of full-time or equivalent part-time experience in a human services-related area, such as case work, social work, counseling, child services, or adult services.
  • Applicants hired into this classification must obtain licensure as a Social Worker from the West Virginia Board of Social Work within the timeframe set by the appointing agency.
  • Valid West Virginia driver’s license and reliable transportation.
  • Strong oral and written communication skills.
  • Ability to maintain detailed records and extensive documentation.
  • Willingness to travel to the Brooke, Hancock, and Ohio County offices; frequent travel may be required.
  • Availability for on-call duties outside business hours and access to a telephone.
  • Successful completion of a background check.

Nice To Haves

  • For internal applicants only, four years of experience in the Child Protective Service, Child Welfare, or Adult Protective Service Worker series, including one year in a supervisory capacity, may substitute for the required education and experience.
  • Additional education and experience may be substituted on a year-for-year basis or as determined by the Office of Shared Administration Equivalency Chart.

Responsibilities

  • Plan, implement, direct, and review programs, activities, and operations within the CPS and Youth Services child welfare units in Brooke, Hancock, and Ohio counties.
  • Plan, develop policy for, direct, coordinate, and administer the operations of multiple CPS and Youth Services units.
  • Act as a liaison within the Bureau for Social Services with state and federal partners to facilitate resolution of complex matters.
  • Collaborate with community partners, outside agencies, and service providers to assist with services provided to clients.
  • Travel among the Brooke, Hancock, and Ohio County offices as needed.
  • Maintain detailed records and extensive documentation.
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