Social Services Director

Campbell StreetShenandoah, IA
Onsite

About The Position

At Campbell Street, you’ll find purpose, growth, and a team that has your back. We’re committed to creating a workplace where you can thrive – personally and professionally, while making a real difference in the lives of others. If you’re ready to be part of a team that truly cares – we’re ready for you. ABOUT CAMPBELL STREET Great Place to Work® Certified Same-Day Pay + Flexible Scheduling 401(k) Match + Certification Reimbursement Mission: Developing Exceptional People Who Drive Extraordinary Care SMART Values: Servant Leadership, Mirror First, Always Do the Right Thing, Resilience, and Transparency Extra Perks Referral Bonus opportunities for ALL positions Succession planning – true career growth planning & opportunities Annual leadership development summits Scholarship opportunities

Requirements

  • Must possess any certification/licensure required by state and federal regulations.

Nice To Haves

  • Preferred experience is a minimum of two years’ experience in a supervisory capacity in a long-term care; or equivalent combination of education and experience.

Responsibilities

  • Plans and directs a comprehensive social services program which provides support services for residents and families.
  • Responsible for coordinating all admissions and discharges to ensure facility census is kept at its maximum capacity.
  • Participates in an interdisciplinary team approach to better serve the needs of the facility population.
  • Provides therapeutic intervention to help residents cope with the social and psychological aspects of illnesses, impairments, or disabilities, as well as their feelings about separation from family/community, physical, and emotional loss.
  • Maintains written documentation in the customer medical record per facility policy and state and federal guidelines.
  • Performs an initial evaluation/assessment of each resident’s biopsychosocial needs to be placed in the medical record. Active cases require ongoing documentation.
  • Develops social service component of the resident’s plan of care identifying specific problems, goals, and approaches.
  • Ensures and documents that residents/families have input into the care planning process.
  • Acts as a liaison/advocate between residents, families, outside agencies, and the Administrator to ensure that the resident’s rights are maintained.
  • Takes responsibility for conducting family group meetings as needed (new admissions group, support group, family and friends’ council, etc.)
  • Performs administrative requirements such as completing necessary forms and reports under the direction of the Administrator and submitting such reports to the Administrator and/or consultants as required.
  • Facilitates discharge planning including the development of an organized discharge plan.
  • Participates in departmental budget planning and supplies monthly report to the Administrator.
  • Perform additional duties as assigned.

Benefits

  • Medical, Dental, and Vision Insurance
  • Long-Term & Short-Term Disability
  • Paid Life Insurance Policy + Additional Voluntary Life Insurance
  • Accident & Critical Illness Insurance
  • Matching 401(k) Retirement Plan
  • Same-Day Pay
  • Generous Paid Time Off (PTO)
  • Employee Assistance Program (EAP)
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service