Social Services Coordinator

The Salvation Army Southern California•Prescott, AZ

4d•Onsite

About The Position

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. This role is responsible for the operation of all Salvation Army Social Service programs, including but not limited to Food Bank Program, Utility & Rental Assistance Program, Sally’s Closet, Winter Warming Shelter, Pathway of Hope Program, Seasonal Assistance (Thanksgiving & Christmas), Summer Camp, Back to School Program, and local grant funding. The position also involves community outreach, networking, and case management.

Requirements

BS degree in social work or related field required.
Knowledge of local community resources.
Demonstrate a positive attitude & an ability to work with people of diverse backgrounds & circumstances.
Able to maintain a non-judgmental demeanor, using a professional approach and maintaining boundaries with clients.
Able to handle crisis/emergency services for the homeless & working poor by utilizing crisis intervention, & conflict resolution skills.
A proven ability to maximize services with budgetary constraints.
Ability to quickly become proficient in Salvation Army approved Social Service programs, network requirements, and Link 2 Feed program from United Food Bank.
Ability to work efficiently on a diverse and cohesive team.
Computer literate & proficient in Microsoft Outlook, Microsoft Word, Microsoft Excel and Microsoft Publisher.
Ability to work in an office setting & operate office equipment.
Must be able to type 50 wpm.
Must possess a valid Arizona driver’s license and clean MVR & pass The Salvation Army Fleet Safety e-learning.
Ability to pass a criminal background check.

Nice To Haves

Years of experience in a social service capacity may substitute for education in a 2:1 ratio.

Responsibilities

Operation of all Salvation Army Social Service programs including Food Bank Program, Utility & Rental Assistance Program, Sally’s Closet, Winter Warming Shelter, Pathway of Hope Program, Seasonal Assistance (Thanksgiving & Christmas), Summer Camp, Back to School Program, and Local grant funding.
Determining eligibility for programs.
Maintaining records for all programs.
Monitoring costs associated with programs.
Overseeing staff involved in program operations.
Securing and training volunteers, and recording statistics related to volunteers.
Inventory control for program supplies and goods.
Intake of clients into programs.
Distribution of funds and goods to clients.
Promotion of special events related to social services.
Case Management for clients.
Securing outside vendors (e.g., motels, transportation companies) to assist clients.
Recording and filing (electronically) of all casework documents.
Preparing and submitting all required daily, weekly, and monthly reports and statistics.
Communicating the supply needs of the Family Service Office to the supervisor.
Community Outreach and Networking with local community partners to enhance Salvation Army social service programs.
Attending community Social Service Impact meetings, public relations & special events and seminars as directed.
Building positive working relationships with ancillary entities that provide support for Salvation Army initiatives.
Managing seasonal activities including Thanksgiving and Christmas intake & distribution procedures.
Networking with other holiday providers in the community.
Helping with the angel tree program, especially with the production of angel tree tags.
Overseeing all aspects of day-to-day case management.
Maintaining a client caseload.
Completing intake on all eligible clients and maintaining the Well Sky database.
Providing supervision and direction to social service staff.
Working collaboratively to provide service excellence to clients.
Answering incoming calls and assisting with the overall operation of the office.
Observing and ensuring compliance with all Salvation Army, city, county, state, and federal rules, regulations, and guidelines.
Assisting with Emergency Disaster Services (EDS) intake and receiving & processing food donations for EDS.
Researching, creating, & proposing alternative methodologies of service delivery to extend outreach of social service programs.
Developing and proposing new programs to enhance current offerings of the Prescott Corps Social Service Department.
Working in conjunction with the Divisional Social Service Director & Divisional Grant Writer, to enhance & expand programs.
Researching & exploring opportunities for local grant funds available in support of current & proposed social service programs.
Performing other duties as assigned as related to the position of Social Service Coordinator.