Social Services Coordinator

Life Care Services•Jacksonville, FL

1d•Onsite

About The Position

Come join our dedicated team at Cypress Village, a wonderful place to work! Cypress Village is a 120 acre and wooded lakefront community in Jacksonville close to Ponte Vedra and Jacksonville beaches and is one of Florida’s best kept secrets! You’ll join a team with a strong work ethic, with management and co-workers who want to make a positive impacting our residents’ lives. These extraordinary leaders and role models will help you craft a long, satisfying, and fruitful senior living career at Cypress Village. Today, Cypress Village is one of twelve retirement communities in Florida managed by Life Care Services (LCS), the nation’s leading developer and manager of senior living communities. We continually strive to create an environment of trust and transparency by helping employees find a sense of purpose in their job and achieve their highest potential while providing hospitality to those who work and live at Cypress Village.

Requirements

Skilled Nursing experience a MUST
Discharge planning experience
Home health provider connections
Documentation skills
Understanding of DCF guidelines and reporting
Customer service and excellent communication along with organizational skills due to large volume of patients we have
Managed care and Medicare guideline knowledge
Pdpm and care plan knowledge
Bachelor’s degree in Social Work or Human Service field.
At least 1 year’s experience of supervised work, in a health care setting working directly with individuals, residents and families of the elderly.
Excellent oral, written and interpersonal skills.
Must present a professional manner and be able to deal with situations that may be stressful.

Responsibilities

Develops a comprehensive social history and assessment of the resident that includes problems and strengths, special needs and preferences (social, religious and/or cultural) and the implications for the care plan.
Assists with the coordination of Health Center admissions and assessments.
Assists the resident/family with the transition to the new environment, orients the resident/family to the facility, services, limitations and resident’s rights.
Participates in the development of the individual’s care plan including the goals and approaches for the Social Services component.
Attends scheduled care planning conferences, addressing particular issues of schedule, treatment and environment, and encourages residents and family (as appropriate) to participate in care planning conferences.
Ensures that any Advanced Directives are complete and maintained and placed in resident charts.
Completes all mandatory documentation in a timely (determined) fashion as established by applicable regulations.
Maintains confidentiality of all admission information and resident records following HIPPA and the community’s Code of Ethics.
Maintains regular and on-going relationship with family to discuss needs or concerns, mediates issues that may arise between resident/family/staff.
Coordinates discharges/transfers to ensure the appropriateness and continuity of care. Develops a comprehensive discharge plan in coordination with residents/families and multidisciplinary staff.
Provide/identify referral, agency and/or community resources to meet the needs of the resident/family.
Coordinate Support Groups, participates in policy decisions (as they affect resident life issues) and advocates for Residents Rights.