Social Services Associate (PCN 063704)

State of Alaska • Juneau, AK

1d • Onsite

About The Position

This Social Services Associate (SSA) is responsible for ensuring proper and complete filing of Alaska Permanent Fund Dividend (PFD) applications for all minor children in state custody and for holding dividend monies in trust. This position notifies all OCS Social Workers and Division of Juvenile Justice (DJJ) workers when PFD applications are due, follows up with reminder notices, requests hard copy applications (printed from PFD database) for and mails to the remote office locations. The SSA works directly with Revenue PFD Specialists to provide additional information required during investigations and appeals, which requires communication with field workers assigned to cases to ensure accurate information is obtained within deadlines administered by DOR staff. The Office of Children's Services strives for a diverse and inclusive workforce where safety and wellbeing are paramount and employees at all levels promote a culture where everyone is valued, treated equitably, and treated respectfully. The Mission of the Office of Children's Services is: Ensuring the safety, permanency and well-being of children by strengthening families, engaging communities, and partnering with Tribes. Everything we do is underpinned by our Core Values.

Requirements

• Valid Alaska driver's license.
• Current automotive insurance must be in place prior to use of a personal vehicle while conducting business on behalf of the State.
• Child protective history check will be performed per AS 12.62.160 and/or 13 AAC 68.315 including a background and fingerprint check.
• One year of any combination of postsecondary or vocational education and/or experience in assisting clients, customers, the general public, or other staff in the explanation and application of guidelines, policies, or services.
• Valid Alaska driver's license (indicated as a special note, but also a requirement).
• Background check and fingerprinting (indicated as a special note, but also a requirement).
• Must be an Alaska Resident.

Nice To Haves

• Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
• Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work.
• Attention to Detail: Is thorough when performing work and conscientious about attending to detail.

Responsibilities

• Ensuring proper and complete filing of Alaska Permanent Fund Dividend (PFD) applications for all minor children in state custody and for holding dividend monies in trust.
• Notifying all OCS Social Workers and Division of Juvenile Justice (DJJ) workers when PFD applications are due.
• Following up with reminder notices for PFD applications.
• Requesting hard copy applications (printed from PFD database) and mailing them to remote office locations.
• Working directly with Revenue PFD Specialists to provide additional information required during investigations and appeals.
• Communicating with field workers assigned to cases to ensure accurate information is obtained within deadlines administered by DOR staff.

Benefits

• Insurance Benefits
• Retirement Benefits
• Paid Leave
• Twelve paid holidays per year
• Mileage reimbursement is available when a personal vehicle is used for work-related matters.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree