Shelter Support Staff

Community Outreach Inc•Corvallis, OR

8d•Onsite

About The Position

Community Outreach, Inc is hiring for FULL and PART-TIME Social Services Assistant positions for Day/Swing/Night shifts. This is a Non-exempt position, eligible for overtime. The Social Services Assistant reports to the Shelter Operations Management Team and is responsible for supervising transitional housing shelter clients, ensuring adherence to COI rules, providing client support, making referrals, and coordinating with community partners.

Requirements

High school degree or equivalent
Commitment to COI’s mission and goals, and being a client advocate
Detail oriented, with strong organizational and time management skills, and the ability to handle competing priorities in a complex and fast-paced environment
Computer proficiency
Excellent dependability, collaboration, interpersonal and communication skills
Ability to maintain clear professional boundaries with clients and confidentiality, and successfully complete a state background check
Ability to lift or maneuver 40 lbs., as well as stand, kneel, stoop, bend and sit
Must be able to perform the essential functions of the position with or without accommodations
Ability to be accurate and detail oriented
Possess strong organizational skills and time management skills
Ability to prioritize competing priorities in a complex and fast paced environment
Ability to communicate effectively orally and in writing
Commitment to the goals of a social service agency and to be an advocate for our mission and our clients
Perform quality work within deadlines with or without direct supervision
Interact professionally with other employees, clients, donors and outside agencies
Work effectively as a team contributor on all assignments
Work independently while understanding the necessity for communication and coordinating work efforts with other employees and organizations
Under the provisions of the Immigration and Reform Act of 1986, the candidate will be required to provide evidence of identity and eligibility for employment.

Responsibilities

Respond to requests and needs for food boxes, housing screenings, messages, mail and other services.
Supervise the use of shelter facilities, including inventory control, ensuring that sleeping areas, kitchens, bathrooms, food pantries and storerooms are stocked sufficiently, keeping things organized, and opening and closing the shelter.
Interact with clients in a friendly and professional manner, treating them with dignity, courtesy and respect, while always maintaining or enhancing their self-esteem.
Ensure that residents complete their daily routines, chores and goals, ensuring compliance with agency rules and requirements.
Work in control centers, answer inquiries and telephones professionally and promptly, routing messages and calls, and performing administrative duties as required or assigned.
Conduct client urinalysis and breathalyzer readings as required or assigned.
Perform housekeeping functions, including cleaning, dusting, vacuuming and laundry.
Provide appropriate responses to shelter incidents, assist with crisis intervention, and contact and interact with various emergency services and other agencies as required or assigned.
Document pertinent information to client files, Progress Notes Logs, and statistical, program and other reports as needed.
Provide case managers and therapists with relevant client information.
Maintain a safe and secure facility, reporting maintenance and safety issues promptly.
Attend shelter events and meetings.
Perform other duties as required or assigned.