Shelter Staff Support Clinician

Pine Street Inn • Boston, MA

1d • Onsite

About The Position

The Shelter Staff Support Clinician primary focus is on assisting staff in the promotion of a safe and healthy environment, and supporting direct care staff in fostering healthy helping relationships with guests in emergency shelter. The Shelter Staff Support Clinician works from the Pine Street Inn policy and procedures developed to ensure a safe shelter environment for guests and staff. The Shelter Staff Support Clinician has a primary focus to actively support and train Shelter staff on techniques and methods to minimize secondary trauma while supporting staff needs to the best of PSI’s options and resources. In addition, the clinician may need to respond to guests in crisis in an effort to support shelter staff and PSI clinical teams. The clinician will need to navigate emergency safety procedures in a timely and professional manner based on the prioritization of guests’ and staff needs. The Shelter Staff Support Clinician will work with direct care staff to advocate for appropriate level of care services and work in collaboration with other PSI departments that provide clinical support to our guests. The Shelter Staff Support Clinician will work closely with shelter staff and leadership team.

Requirements

• Master’s degree in Social Work or related degree
• Minimum of three (3) years of experience in the Human Services field
• Knowledge in the areas of trauma, addiction, secondary trauma, grief support, recovery and mental illness
• Knowledge of issues pertaining to the homeless
• Demonstrated skills in motivational interviewing, crisis intervention and de-escalation

Nice To Haves

• Licensure as an LMHC or LICSW
• Administering Narcan and CPR in a work setting
• Knowledge of area resources
• Bilingual English/Spanish/Haitian Creole
• Experience in training direct care staff in crisis intervention and de-escalation techniques

Responsibilities

• Assisting staff in the promotion of a safe and healthy environment.
• Supporting direct care staff in fostering healthy helping relationships with guests in emergency shelter.
• Actively support and train Shelter staff on techniques and methods to minimize secondary trauma.
• Supporting staff needs to the best of PSI’s options and resources.
• Responding to guests in crisis in an effort to support shelter staff and PSI clinical teams.
• Navigating emergency safety procedures in a timely and professional manner based on the prioritization of guests’ and staff needs.
• Working with direct care staff to advocate for appropriate level of care services.
• Working in collaboration with other PSI departments that provide clinical support to our guests.
• Working closely with shelter staff and leadership team.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level