Social Services Analyst 1(Job Appointment)

State of Louisiana•Alexandria, LA

About The Position

The Social Service Analyst serves as the Family Self-Sufficiency (FSS) Coordinator, helping families participating in housing assistance programs work toward financial stability and economic independence. The position is responsible for recruiting and enrolling participants, developing individualized goals, providing case management, connecting families with community resources, and monitoring progress toward self-sufficiency. Successful candidates must have strong communication, organizational, problem-solving, and case management skills. The ability to build relationships, motivate participants, maintain accurate records, manage multiple priorities, and work independently is essential. Candidates should also demonstrate compassion, professionalism, accountability, and the ability to work with individuals from diverse backgrounds. This position offers an opportunity to make a meaningful difference in the lives of families by helping them overcome barriers, increase their income, pursue educational and employment opportunities, and achieve long-term financial independence. It is a rewarding role for someone who enjoys working with people, building community partnerships, and seeing measurable results from their efforts.

Requirements

  • Three years of experience in social services; OR Six years of full-time experience in any field; OR A bachelor's degree.
  • Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field.
  • The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Nice To Haves

  • Strong communication skills
  • Organizational skills
  • Problem-solving skills
  • Case management skills
  • Ability to build relationships
  • Ability to motivate participants
  • Ability to maintain accurate records
  • Ability to manage multiple priorities
  • Ability to work independently
  • Compassion
  • Professionalism
  • Accountability
  • Ability to work with individuals from diverse backgrounds

Responsibilities

  • Supervise the daily operations of assigned affordable housing communities to ensure efficient, effective, and compliant property management.
  • Provide leadership, coaching, and performance oversight for assigned housing staff, ensuring accountability and adherence to agency policies and procedures.
  • Ensure compliance with HUD regulations, LIHTC requirements, Housing Authority policies, Fair Housing laws, and other applicable federal, state, and local regulations.
  • Coordinate with maintenance staff to ensure work orders, preventive maintenance, inspections, and unit make-ready are completed timely manner and meet quality standards.
  • Collaborate with Housing Choice Voucher staff, Resident Services, contractors, vendors, and community partners to support resident success and efficient operations.
  • Support agency initiatives, special projects, audits, and inspections by maintaining organized records and ensuring audit readiness.
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