Social Services Analyst 1/2/3

State of Louisiana • Amite, LA

1d • Onsite

About The Position

The Department of Children and Family Services (DCFS) is seeking a Social Services Analyst 1/2/3 for its Tangipahoa Parish Child Support Enforcement office in Amite, LA. This program assists parents in providing emotional, financial, and medical support for their children. The role involves ensuring non-custodial parents meet their obligations for financial and medical support. DCFS is committed to keeping children safe, helping families become self-sufficient, and providing refuge during disasters, guided by values of dignity, compassion, respect, and integrity.

Requirements

• Three years of experience in social services; OR Six years of full-time experience in any field; OR A bachelor's degree.
• Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
• Must possess a valid driver's license & access to a personal vehicle before appointment.

Nice To Haves

• Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
• Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
• Making Accurate Judgments: The ability to assess options, weigh risks, and make sound decisions using available information and logical reasoning.
• Acting Decisively: The ability to make timely, confident decisions using sound reason.
• Displaying Professionalism: The ability to uphold workplace standards through consistent conduct, responsible communication, and consideration for others.
• Managing Time: The ability to prioritize tasks, meet deadlines, and allocate time to ensure timely completion of work goals.
• Working with Financial Information: The ability to interpret financial data, manage financial approvals, and ensure compliance to support informed decisions and promote transparency.

Responsibilities

• Initiates and executes legal processes including interviewing clients, relatives, landlords and other persons to gather information on location of absent parents.
• Researches files, directories, Office of Motor Vehicle records, property records and other resources to find leads on whereabouts of parents.
• Explains legal requirements, calculates support payments, determines appropriate legal action and meets with parents to obtain paternity, child support and medical support.
• Prepares affidavits and financial audits and initiates legal actions such as subpoenas, petitions and orders.
• Attends court in one or more districts.
• Performs a high volume of case work for a demanding public in need of services.
• Performs other duties as assigned.

Benefits

• Flexible work schedules are available after meeting certain criteria and is dependent upon the position you are applying for.
• Premium pay of up to $2.00 per hour for hours worked based on years of service within DCFS Family Support.
• Opportunity to advance within this job series.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level