Social Services Worker 1 - PCN #14037

South Central Ohio Job And Family Services•Chillicothe, OH

About The Position

SCOJFS is hiring a Social Services Worker 1 for the Screening function in the Adult & Child Protective Services Division. The position serves the communities of Hocking, Ross, and Vinton Counties. It responds to agency calls and in-person visits to gather and document information about allegations of child and elder abuse, neglect, or dependency. The information is provided to a screening decision maker, who determines the agency’s response for investigation in accordance with applicable laws, rules, regulations, and best-practice standards. The role also provides information about agency procedures and child welfare reporting and investigation processes, maintains required records, and helps people locate social-service programs through referrals and collateral contacts. The worker assists agency staff with routine correspondence, forms, filing, court orders, copying, and general inquiries, and attends meetings, training, and conferences as assigned. Regular and predictable attendance is required. Voluntary emergency after-hours and weekend on-call work and overtime opportunities are available. The probationary period is 180–365 days. The probationary hourly rate is $15.64; the post-probationary hourly rate is $16.57, with a stated pay range of $15.64–$22.89. Pay for external applicants is negotiable based on comparable work experience and education. Applicants must complete the online application on the SCOJFS career page. The position requires a valid Ohio driver’s license, required auto insurance, and an acceptable motor vehicle report. Required background checks are completed at employment and every five years thereafter.

Requirements

  • Meet one of the listed minimum-qualification pathways: undergraduate major core coursework or two years of technical training in behavioral science, social science, early childhood development technology, education, or a related field; or four behavioral-science courses, including one in child development, or two years of behavioral-science experience, including six months in child development, together with the specified business mathematics and interviewing coursework or experience and typing, keyboarding, or word-processing coursework or experience; or equivalent education, training, and/or experience.
  • Have a valid Ohio driver’s license, required auto insurance, and an acceptable motor vehicle report.
  • Complete required background checks at employment and every five years thereafter, including checks involving SACWIS, Ohio BCI/FBI, and local law enforcement.

Responsibilities

  • Respond to agency calls and in-person visits to gather and document information about allegations of child and elder abuse, neglect, or dependency for a screening decision maker.
  • Complete appropriate investigation referral forms and enter data into required systems.
  • Answer in-person and telephone inquiries about agency procedures and child welfare reporting and investigation processes.
  • Maintain records of activities as specified by law, rule, or supervisor.
  • Help locate social-service programs, including housing, mental health, crisis intervention, and food assistance, through collateral contacts and referrals to agency staff, other agencies, and community resources.
  • Assist staff with routine correspondence and forms, filing, processing forms and court orders, copying, and answering general inquiries by phone and in person.
  • Attend assigned meetings, training, and conferences to receive and provide information and meet agency, state, federal, educational, or training standards and mandates.
  • Maintain regular and predictable attendance.
  • Perform other duties as assigned by the director or designee.

Benefits

  • Competitive pay.
  • Opportunities for career advancement across a broad range of service areas.
  • Paid holidays.
  • Paid bereavement, personal, sick, and vacation time off.
  • Group health insurance plans, with optional dental and vision coverage.
  • Wellness program and incentives.
  • Optional flexible health spending account.
  • Employer-paid Employee Assistance Program.
  • Employer-paid $10,000 life insurance policy, with additional supplemental life insurance options.
  • Eligibility for the Public Service Loan Forgiveness Program.
  • Enrollment in the Ohio Public Employees Retirement System.
  • Options to enroll in one or both available deferred compensation plans.
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