Social Service Tech

McIntosh Trail Community Service Board•Griffin, GA

About The Position

At McIntosh Trail Community Service Board, the organization offers individuals experiencing symptoms associated with mental illness, addictive disease, and/or developmental disability the hope for optimal functioning and recovery through quality behavioral health services and supports. Under broad supervision, the Social Service Tech provides a broad range of social services to patients, clients, consumers, and their families. The position conducts intakes, participates in treatment team planning, performs crisis intervention, and assists people with personal and social problems. The role may provide supportive counseling, serve as a social services liaison, and perform case management duties. It also performs lead worker functions, including assigning and reviewing the work of subordinates.

Requirements

  • Bachelor’s degree in a social services-related field from an accredited college or university and one year of experience in a social services-related field; or
  • High school diploma or GED and three years of experience in a social-services-related position; or
  • One year of experience at the lower-level Social Services Tech 2 (SST011) or an equivalent position.

Responsibilities

  • Performs job responsibilities with minimal supervision.
  • Serves as a job expert or organizational resource in assigned areas.
  • Performs lead worker functions, including assigning and reviewing subordinates’ work.
  • Helps clients locate and use community resources, including legal, medical, financial assistance, and other referral services.
  • Completes client intakes based on interviews with clients, their families, significant others, and appropriate community agencies.
  • Counsels clients living in group homes and halfway houses and assists with pre-release and release planning.
  • Implements and organizes the delivery of specific social services within the community.
  • Implements life-skills workshops and programs in behavior management, youth services, community services, and social services.
  • Maintains contact with social service agencies and health care providers involved with clients to share information and obtain feedback on clients’ overall progress.
  • Maintains program statistics for evaluation and research purposes.
  • Monitors clients’ progress toward treatment goals.
  • Prepares intake reports and case-history records.
  • Provides crisis intervention and emergency shelter services.
  • Provides short-term case management and referral services to clients with emergency situations.
  • Participates in treatment team planning and may provide supportive counseling or serve as a social services liaison.
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