SOCIAL SERVICE SPECIALIST - ADOLESCENT CENTER

La Crosse CountyLa Crosse, WI
Onsite

About The Position

The Adolescent Services Worker provides direct care, supervision, and support to youth residing in the County’s juvenile detention center or shelter facility. Staff are responsible for ensuring safety, fostering youth development, and implementing program activities in compliance with Wisconsin D.C.F. 59 and DOC 346 State Statutes, as well as facility policies and procedures. This role requires maintaining a safe, structured, and supportive environment while consistently modeling positive behavior and upholding professional standards.

Requirements

  • High school diploma or GED required.
  • Must pass reference checks, physical evaluation, drug screen, and criminal background check (no felony convictions).
  • Valid driver’s license with acceptable driving record.
  • Per DOC 346.22(2)(d): Adolescent Services Workers of the same gender as the youth population must be on duty in living areas. Finalists may be considered based on this bona fide occupational qualification.

Nice To Haves

  • Preference for post-secondary education in criminal justice, human services, or a related field.
  • Prior experience in juvenile justice, corrections, or human services preferred.
  • Verification of prior employment required under Wisconsin law.
  • Availability to work varied shifts and remain onsite for 8–16 hours.
  • Completion of 160-hour Secure Detention Officer Certification within the first year; must maintain annual 24-hour recertification.

Responsibilities

  • Conduct youth intake and admission procedures, including documentation, legal paperwork, and property inventory.
  • Supervise and monitor youth during meals, recreation, education, chores, and structured programming.
  • Observe, document, and report youth behaviors, concerns, and progress using case management systems.
  • Provide emotional support and teach self-regulation and positive coping strategies.
  • Maintain a safe, clean, and orderly facility environment; assist with meals, laundry, and housekeeping.
  • Respond to emergencies with appropriate interventions, including crisis management, evacuation, and CPR.
  • Attend required trainings and meetings; maintain compliance with all state and program requirements.
  • Uphold confidentiality and demonstrate professional, respectful communication with youth, families, and staff.
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