Social Service Counselor 3

State of Louisiana • Reserve, LA

11d • Onsite

About The Position

The Louisiana Veterans Homes serve Louisiana veterans through social services provided in an atmosphere of respect and compassion. The Social Service Counselor 3 serves as a case manager for veterans receiving skilled and intermediate care, including Medicare veterans, and assists veterans and their family members with admissions and financial affairs. The position also assists other Social Service staff.

The role serves residents in a 156-bed long-term care facility and supports veterans with complex psychiatric, substance abuse, behavioral, and medical needs. The work schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. Appointment type is probational. Compensation is based on experience, with premium pay of $2.00 per hour for hours worked.

Requirements

• Five years of social services experience; or six years of full-time experience in any field plus two years of social services experience; or a bachelor’s degree plus two years of social services experience; or an advanced degree in a social sciences field plus one year of social services experience.
• Every 30 semester hours earned from an accredited college or university may substitute for one year of the six years of full-time work experience in any field, up to a maximum substitution of 120 semester hours or four years.
• Positions providing addictive disorder counseling or prevention services require certification or eligibility for certification issued by the Addictive Disorder Regulatory Authority (ADRA), or its successor.
• Competencies include accepting direction, communicating effectively, and acting with ethics and integrity.

Responsibilities

• Serve as case manager for medically complex, intermediate-care, and skilled-care residents, including Medicare veteran units.
• Manage a caseload of veterans with multiple psychiatric, substance abuse, behavioral, and medical problems.
• Assist veterans and family members with admissions and financial affairs.
• Assist with admissions protocols, including financial affairs, medical records, and placement on assigned units.
• Assist other Social Service staff.
• Escort and assist veterans to medical and other appointments as needed.
• Investigate and report resident complaints and incidents, recommend corrective actions, and collaborate with the Supervisor.
• Update veterans’ face sheets.
• Represent the department at monthly Residents meetings.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed