About The Position

Florida Parishes Human Services Authority (FPHSA) is hiring a Social Service Counselor 1, 2, or 3 to support individuals with developmental disabilities and their families. The role helps people of all ages access developmental disability services by providing guidance, coordinating resources, and connecting them with appropriate supports. It provides general social services through direct services to individuals with, or suspected of having, a developmental disability, from birth through adulthood. The position is based with Intellectual and Developmental Disability Supports in Hammond, Louisiana. It may be filled through a probational or promotional appointment, with career progression at the Social Service Counselor 1, 2, or 3 level. The listed hourly salary ranges are $16.06–$28.90 for Counselor 1, $17.18–$30.92 for Counselor 2, and $19.67–$35.40 for Counselor 3. Salary may be negotiable based on the selected applicant’s experience.

Requirements

  • Three years of social services experience; or six years of full-time experience in any field; or a bachelor’s degree.
  • For substitution toward the six-year general work-experience requirement, every 30 semester hours from an accredited college or university counts as one year of experience, up to 120 semester hours (four years).
  • Positions providing addictive disorder counseling or prevention services require certification or eligibility for certification from the Addictive Disorder Regulatory Authority (ADRA), or its successor.
  • Demonstrate accountability by taking ownership of actions, behaviors, performance, decisions, and outcomes.
  • Focus on customers by understanding and meeting the needs, preferences, and experiences of internal and external customers.
  • Make accurate judgments by assessing options, weighing risks, and making sound decisions using available information and logical reasoning.

Responsibilities

  • Receive calls, assess individuals’ life situations, and recommend a support and service plan.
  • Obtain and prepare information for individuals applying for Developmental Disability services.
  • Manage intake caseloads for entry staff.
  • Coordinate discharges and transfers into and out of the region.
  • Receive written and verbal requests for services and enter information into the data system.
  • Provide direct social services to individuals with, or suspected of having, a developmental disability, from birth through adulthood.
  • Guide individuals and families through accessing developmental disability services and coordinate resources and supports.
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