Social Service Coordination Administrative Assistant

Retirement Housing Foundation•Long Beach, CA

6d•Onsite

About The Position

RHF is seeking a Social Service Coordination Administrative Assistant to provide day-to-day administrative support to the Director of Social Service Coordination and the Social Service Coordinator (SSC) team. This role supports training, reporting, data tracking, record keeping, scheduling, and departmental activities while helping ensure information and resources are organized and accessible. If you enjoy managing multiple priorities and working collaboratively to support meaningful programs and services, we'd love to hear from you.

Requirements

Bachelor's degree in Social Work, Human Services, or a related field
Minimum of two (2) years of relevant administrative or program support experience, preferably in social services or a related field
Strong written and verbal communication, organizational, and time-management skills
Ability to manage multiple priorities, meet deadlines, and work independently and collaboratively
Strong knowledge of spreadsheets, data tracking, and program support systems
Proficiency in Microsoft Office 365, including Word, Excel, PowerPoint, Outlook, and Publisher; experience with Smartsheet, Zoom, and Microsoft Teams
Ability to maintain confidentiality and handle sensitive information with professionalism and discretion
Strong attention to detail and commitment to accuracy and effective administrative support

Nice To Haves

Experience in social services, nonprofit, affordable housing, or community-based organizations
Knowledge of HUD Office of Multifamily Housing guidelines
Familiarity with AASC Online or similar data and program tracking systems
Experience supporting training, reporting, grants, or community-based programs

Responsibilities

Assisting with the development and delivery of training materials and activities in accordance with HUD Office of Multifamily Housing guidelines
Providing administrative and technical support to Social Service Coordinator staff and assisting with training, professional development, and program participation activities
Reviewing, tracking, compiling, and preparing monthly SSC reports, training requirements, and program data
Maintaining departmental databases, quality assurance tracking systems, and other program records
Assisting with gathering and organizing information for audits and supporting data accuracy and improvement efforts as needed
Preparing, reviewing, and transcribing correspondence, action plans, reports, presentations, and other departmental documents
Providing day-to-day administrative support, including phones, mail, supplies, scheduling, document preparation, and distribution of SSC materials
Tracking resident survey responses and preparing related reports and program information
Assisting with tracking proposals and grants associated with Social Service Coordinators and providing information to the Director as requested
Researching, compiling, and maintaining a directory of national and local resources to support the SSC team
Reviewing and tracking SSC invoices and expense reports for accuracy and proper documentation
Assisting with reimbursement and budget tracking and providing administrative support for the Director's travel arrangements and expense reporting
Communicating with appropriate departments to obtain information and assist with departmental administrative needs
Maintaining accurate and confidential departmental records and files
Compiling information and providing administrative updates to the Director regarding program activities, status, and developments
Providing administrative support for the recruitment and onboarding of Social Service Coordinators as needed, including scheduling, preparing materials, and maintaining records
Assisting with the planning, coordination, implementation, and expense tracking of SSC Department activities, including the annual RHF Conference, Project HANDS promotion, and other departmental initiatives
Performing other duties as assigned to support the Social Service Coordination Department and the mission and goals of RHF
Traveling locally and occasionally overnight as required