Social Service Assiatnt
About The Position
Attend resident care planning meetings and assist with completing social service documentation in accordance with community policies and procedures, state, and federal laws. Assist in the inquiry process, move-in coordination, and paperwork completion processes. Conduct tours as needed and follow welcome procedures for all new move-ins. Work with the Qualified Social Worker to ensure all new residents upon move-in to introduce self, community, and review move-in packet, verify insurance coverage and inform of any extra costs for non-covered services. Assist the Qualified Social Worker to make referrals, arrange transportation, and provide the necessary support to meet the psycho-social medically related needs of the residents. Document psycho-social needs and pertinent social data about personal and family problems related to resident illness and care, and actions taken to meet resident needs. Complete all required documentation pertaining to advance care planning to include assisting with completion of Advanced Directives per regulatory standards and compliance. Coordinate with residents, families, team members, and other outside agencies/providers for in-house services as needed and move-out planning activities. Ensure confidentiality of all resident care information is maintained. Review and explain Resident Rights and Grievance process. Assist with investigating any resident vulnerable adult complaint and report as necessary to department of human services.
Requirements
- High school diploma
Nice To Haves
- Associate degree or bachelor’s degree in human services like field (Sociology, Psychology, Family/Consumer Sciences, etc.) preferred.
- Experience in senior living or skilled nursing preferred.
Responsibilities
- Attend resident care planning meetings and assist with completing social service documentation.
- Assist in the inquiry process, move-in coordination, and paperwork completion.
- Conduct tours and follow welcome procedures for new move-ins.
- Introduce self, community, and review move-in packet with new residents.
- Verify insurance coverage and inform of extra costs for non-covered services.
- Make referrals, arrange transportation, and provide support for residents' psycho-social and medically related needs.
- Document psycho-social needs and social data.
- Complete documentation for advance care planning and Advanced Directives.
- Coordinate with residents, families, team members, and outside agencies for in-house services and move-out planning.
- Maintain confidentiality of resident care information.
- Review and explain Resident Rights and Grievance process.
- Assist with investigating resident vulnerable adult complaints and report as necessary.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
