Social Service Assiatnt

Lifespace Communities•Amarillo, TX

12h•Onsite

About The Position

Lifespace is seeking a dedicated Social Services Assistant to join our team at The Craig community. This role is crucial in providing purpose-driven experiences for our residents by supporting their psycho-social and medically related needs. You will work closely with the Qualified Social Worker to ensure a smooth transition for new residents, coordinate care, and maintain comprehensive documentation. If you are passionate about making a difference in the lives of seniors and thrive in a collaborative environment, we encourage you to apply.

Requirements

High school diploma
Associate degree or bachelor’s degree in human services like field (Sociology, Psychology, Family/Consumer Sciences, etc.) preferred.
Experience in senior living or skilled nursing preferred.

Responsibilities

Attend resident care planning meetings and assist with completing social service documentation in accordance with community policies and procedures, state, and federal laws.
Assist in the inquiry process, move-in coordination, and paperwork completion processes.
Conduct tours as needed and follow welcome procedures for all new move-ins.
Introduce self, community, and review move-in packet with new residents, verify insurance coverage and inform of any extra costs for non-covered services.
Make referrals, arrange transportation, and provide necessary support to meet the psycho-social medically related needs of the residents.
Document psycho-social needs and pertinent social data about personal and family problems related to resident illness and care, and actions taken to meet resident needs.
Complete all required documentation pertaining to advance care planning to include assisting with completion of Advanced Directives per regulatory standards and compliance.
Coordinate with residents, families, team members, and other outside agencies/providers for in-house services as needed and move-out planning activities.
Ensure confidentiality of all resident care information is maintained.
Review and explain Resident Rights and Grievance process.
Assist with investigating any resident vulnerable adult complaint and report as necessary to the department of human services.