Social Media Strategist, Complex (Main IG)

ComplexNew York, NY
Onsite

About The Position

Complex is the definitive platform for global youth culture and music lifestyle, seamlessly integrating cutting-edge content, commerce and live experiences with unparalleled scale. Through innovative content, Complex tells stories of music, streetwear and style, sports, art and beyond. Its content engages in a dynamic conversation with the audience, reflecting and shaping the zeitgeist of convergence culture. A powerful media juggernaut paired with a curated marketplace, Complex is redefining the way fans interact with their favorite brands and artists and reshaping the future of digital culture and commerce.

Requirements

  • 3-5 years of social media and editorial experience with a publisher or brand
  • A deep understanding of the Complex’s content, voice, and tone
  • Positive, intuitive, proactive, and collaborative team player
  • Strong writing and communication skills, proofreading experience, and quick decision-making skills
  • Robust knowledge of streetwear/fashion and how it connects to areas such as pop culture + sports + music
  • Possess a deep understanding and fluency of all social media platforms (Facebook, Instagram, Twitter, TikTok, YouTube Shorts)
  • Extensive knowledge of Complex’s culture and proven track record in driving audience and consumer action on social
  • Remain up-to-date on what our competitive set is doing to ensure that our lane isn’t being stepped on
  • Self-management skills + take charge attitude
  • Proficient in Adobe Creative Suite and Premiere Pro
  • Willingness to appear on camera in social media content
  • Ability to travel up to 5 times a year
  • Must be willing to work nights and occasional weekends/holidays for coverage of live events
  • Candidates must be legally authorized to work in the U.S. without the need for visa sponsorship.

Responsibilities

  • Develop platform-specific strategy for, refine/oversee the voice of, and implement a content calendar for Complex social platforms (Facebook, Twitter, Instagram, TikTok) exhibiting excellent judgment and audience-sensitive framing
  • Create, curate, and be responsible for all content published to the Complex Main Facebook, Twitter, TikTok, and Instagram
  • Serve as the social lead for all Commerce social initiatives, including close collaboration with the Sr. Social Editor, Complex Shop and Senior Editor, Main to develop a strategy and regular pipeline of social support for Commerce priorities. This includes, but is not limited to, developing a toolkit for the Content team to support Complex Shop and ensuring relevant social posts include Shop endcards and CTAs
  • Oversee execution of Complex Main’s strategy around Commerce
  • Work closely with editorial, video, and Shop, collaborating cross-functionally across all Complex’s internal departments, serving as key social lead for other verticals as needed
  • Execute promotion of commerce/experiential initiatives. This includes but is not limited to: Complex NY/LA pop-up promotion and on-site coverage, Complex Shop rollouts, and partner event coverage (ie: Fanatics Fest)
  • Lead community management, moderation, and DM management using a deep understanding of the Complex tone and voice
  • Surface and pitch viral, breaking, and social-friendly content to our news team
  • Own Complex Main-specific pegs and work with the design team to develop platform-specific assets for big moments, independently developing day-to-day reactive creative assets as necessary
  • Develop strategy and content plan(s) for tentpoles including Fashion Week, the Met Gala, and more; Initiate, coordinate, and execute cross-functional collaboration with other vertical leads
  • Ideate, source, and create original real-time content for all Complex audiences, in a timely manner, identifying memes, moments, and trends at the cusp of virality
  • Participate in editorial and social brainstorms and cover meetings when needed
  • Serve as the point person on all social goals (growth, traffic, views, and engagement), develop and deliver reporting at a regular cadence, and be accountable for providing vertical-specific tactics, strategic pivots, and added direction when needed
  • Manage workflow of editorial social posts, working with the branded social team to coordinate posting and schedules
  • Implement and utilize AI tools to improve efficiency and serve as a thought-partner
  • Investigate, recommend, and integrate emerging platforms for social platform expansion
  • Track and share social and platform best practices with internal teams, providing best-in-class examples where possible
  • Work with Strategy and Sales teams to package and pitch social series and franchises
  • Appear on-camera as needed for social video content
  • Manage freelancers and interns, as needed

Benefits

  • Best in class health, dental, and vision insurance
  • Healthcare FSA
  • Dependent Care FSA
  • Commuter Benefits FSA
  • Short-term/long-term disability and life insurance
  • Paid Parental leave
  • 401k with 4% match
  • Pet Insurance
  • Legal and identity theft plans
  • Flexible time off
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