Social Media Specialist

CCA GLOBAL PARTNERS • Manchester, NH

2d • Hybrid

About The Position

At CCA Global Partners, we're dedicated to building a better world by uniting family-owned businesses across North America. Our mission is to strengthen these businesses into formidable independent competitors, keeping the American Dream alive and thriving. By focusing on people, communities, and independence, we're making a real impact on Main Street businesses across the continent. Join our dynamic team as a Social Media Specialist in Manchester, NH for our Retail Groups Division and enjoy a role that combines flexibility and opportunity. We offer a hybrid work schedule with the option to work remotely on Mondays and Fridays and collaborate in the office from Tuesdays through Thursdays. In this role, you’ll manage and elevate social media content for our member brands, helping independent retailers grow their online presence, engage their communities, and strengthen their digital reputation with a focus on enhancing organic SEO and strengthening online reputation. If you’re excited to bring creativity, strategy, and heart to your work- and want to make a real impact supporting independent businesses- we’d love to hear from you!

Requirements

• A bachelor’s degree in Communications, Marketing, Journalism, or a related field
• 3–4 years of hands-on experience in social media marketing and content creation
• Strong knowledge of current and emerging social media platforms and trends
• Experience creating short-form video content (Reels, Stories, TikTok-style content)
• Comfort appearing in or directing social media content when needed
• Experience using social boosts and AI tools such as Jasper, ChatGPT, Gemini, Copilot, and Microsoft Teams
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• A passion for helping others succeed and the ability to turn complex ideas into clear, engaging social content
• A link to a creative portfolio or samples of social media work is required as part of the application.

Nice To Haves

• Familiarity with tools like Canva, Adobe Photoshop, Premiere Pro, Final Cut Pro, or After Effects

Responsibilities

• Create, edit, and optimize localized social media content across platforms including Facebook, Instagram (Feed, Stories, Reels), LinkedIn, and Google
• Develop eye-catching graphics and video content while ensuring brand consistency and high-quality storytelling
• Partner closely with internal account teams to manage store-level social media initiatives and align content with member goals
• Analyze performance using data and insights to continuously improve social strategies and report results to stakeholders
• Manage and support our social media management platform (Sprout), including Facebook Business Manager access
• Support promotional campaigns and broader marketing initiatives across Retail Groups
• Stay ahead of industry trends, social platform updates, and best practices to keep content fresh and impactful
• Bring care, urgency, and enthusiasm to everything you do- serving our members with authenticity and attention to detail

Benefits

• A collaborative environment with passionate leaders, teammates, and member businesses
• Opportunities for growth, development, recognition, and meaningful contribution
• Comprehensive benefits designed to support you and your family through all stages of life

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees