Social Media Project Manager - Associate

JPMorganChase•Tampa, FL

About The Position

We are seeking an Associate to support the integrated Social Operations and Creative Studio capability within Employee Value Proposition & Attraction. As a Social Media Project Manager - Associate within our Employee Value Proposition and Attraction team, you will contribute to social channel execution, listening, performance optimization, content coordination, asset governance, and Employee Value Proposition & Attraction alignment. This role operates within a data-driven, insight-led model to support effective delivery and continuous improvement.

Requirements

3 years of experience in social media, content, marketing, or communications
Strong analytical and problem-solving capability
Strong organizational and coordination skills
Attention to detail and commitment to quality
Effective communication skills
Proficiency in Microsoft Office tools
Authorized to work in the United States

Nice To Haves

Bachelor’s degree in marketing or communications is preferred
Experience supporting campaigns or content production
Familiarity employer branding
Exposure to analytics or social listening tools

Responsibilities

Support social channel execution including publishing, scheduling, and campaign coordination
Assist in community moderation aligned to brand and risk guidelines
Track and analyze social performance metrics and prepare reporting dashboards
Support AI-enabled social listening and identify trends and insights
Coordinate content development including briefs, timelines, and approvals
Collaborate with our partners in Marketing and Communications
Ensure alignment to EVP pillars, personas, and messaging frameworks
Maintain EVP content playbook, proof-point library and asset repository
Support end-to-end campaign delivery and cross-team handoffs
Identify opportunities for optimization and support testing initiatives
Prepare stakeholder updates and track actions and deliverables