Social Media Marketing - Virtual Assistant

ConnectUs Marketing Solutions

3d•$17,000 - $32,500•Remote

About The Position

Join our team while working from the comfort of your home! This role involves developing clients' brand identity, messaging, and content strategy, creating and scheduling engaging social media content, managing content calendars, and monitoring social media accounts. You will also plan and execute email and SMS marketing campaigns, support website content updates, and conduct market research. The position requires utilizing AI tools for productivity and efficiency, and continuously learning about digital marketing trends and technologies. Additionally, you will coordinate with internal teams and clients, monitor project progress, organize project timelines, and prepare progress reports. Administrative tasks include responding to emails and calls, managing calendars, scheduling meetings, preparing documents, and maintaining organized digital files. This is a permanent work-from-home, full-time, and long-term employment opportunity with US and Canadian clients.

Requirements

At least 1 year of experience in digital marketing, project coordination, or marketing campaign management.
Excellent written and verbal English communication skills.
Highly organized with excellent time management and multitasking skills.
Ability to manage multiple projects and meet deadlines in a fast-paced environment.
Keen attention to detail with a high level of accuracy.
Self-motivated, proactive, and capable of working independently with minimal supervision.
Adaptable to changing priorities, responsibilities, and business needs.
Collaborative team player with a positive attitude and willingness to learn.
Critical-thinking and problem-solving skills.
Advanced computer skills with the ability to quickly learn new software and technologies.
Strong understanding of social media platforms, digital marketing, and content management.
Proficient in using AI tools (e.g., ChatGPT, Claude, Gemini, Sora, Midjourney, or similar platforms) to improve productivity and content creation.
Knowledgeable in Google Workspace (Docs, Sheets, Slides, Drive, Calendar) and/or Microsoft Office.
Familiarity with cloud-based collaboration and communication tools (e.g., Google Workspace, Zoom, Slack, Discord).
Hardware: Laptop/Desktop (at least Core i3/Core i5 processor or any equivalent AMD processor) and 8 GB RAM.
Headset: Computer headset with noise-cancelling feature.
Internet connection: Wired connection; minimum of 30 Mbps.
Software: Microsoft Office & PDF reader, AnyDesk, Google Drive, Discord.

Nice To Haves

Experience as a Virtual Assistant, Customer Service Representative, or in the BPO industry is an advantage.
Familiarity with email marketing, SMS marketing, CRM systems, and project management tools is an advantage.
Basic knowledge of graphic design and video editing using tools such as Canva, Adobe Photoshop, CapCut, or similar applications.

Responsibilities

Develop clients’ brand identity, messaging, and content strategy.
Create, schedule, and publish engaging social media content and other digital marketing assets across multiple platforms.
Manage social media content calendars and ensure timely content delivery.
Monitor social media accounts and respond to comments or messages when needed.
Plan and execute email and SMS marketing campaigns, including content creation, scheduling, and performance reporting.
Support website content updates, landing pages, and other digital marketing initiatives as assigned.
Conduct market, competitor, and industry research to identify trends, content opportunities, and marketing recommendations.
Utilize AI tools to improve productivity, content creation, research, and overall work efficiency.
Continuously learn and adapt to emerging digital marketing trends, AI technologies, new tools, and industry best practices.
Coordinate with internal teams and clients to ensure tasks are completed on schedule.
Monitor project progress and follow up with team members on pending deliverables.
Prioritize tasks and organize project timelines.
Prepare progress reports and status updates based on client requirements.
Identify workflow bottlenecks and recommend process improvements.
Document workflows, systems, and standard operating procedures (SOPs) for internal use.
Respond to emails and phone calls when required.
Organize calendars, schedule meetings, and coordinate appointments.
Prepare presentations, reports, spreadsheets, and other business documents.
Maintain organized digital files, records, and client documentation.
Perform other administrative, operational, and client support tasks as assigned based on business needs.