Social Media Manager

Beside•New York, NY

25d•Remote

About The Position

Beside is building an AI agent that helps small businesses grow, giving owners more time for their craft, their customers, and their lives. We’re building for the people who run the real economy: the plumber between jobs, the family salon, the local gym owner. They started a business to do something they’re good at. But running it means wearing every hat: finding customers, answering calls, following up on quotes, booking appointments, and chasing payments. Every missed call or forgotten follow-up can mean lost revenue. Beside takes that work off their plate. We’re building a 24/7 agent that understands the business and takes action across the customer journey: helping it get found, turning inquiries into customers, and bringing those customers back. It connects the tools owners already use and moves work forward, with owners choosing what to delegate and what to approve. Our foundation is Beside Phone. The phone is where our customers earn trust, understand what someone needs, and win business. Beside captures that context and connects it with email, calendars, websites, and the other tools the business runs on. That understanding lets the agent act on what matters. We believe AI should give people more freedom to build a business on their own terms. More time for the work they care about. More attention for the people they serve. More room for creativity, connection, and the work only they can do. That’s what we’re building. We're hiring a Social Media Manager to own Beside’s organic presence across our brand channels and selected founder accounts. You're a hands-on, autonomous operator who knows what makes content work on social - and turns raw material into a coherent, high-quality presence.

Requirements

Own our social presence
Turn raw material into content that lands
Give every account a clear voice
Build a repeatable social engine

Nice To Haves

You run your own YouTube channel and know what it takes to build content that lands
You've distributed to SMBs in the US and know how that audience thinks

Responsibilities

Own the social calendar, publishing, and day-to-day operation of our brand channels and selected founder accounts
Decide what’s worth publishing, where it belongs, and when it should go live
Keep a consistent cadence while leaving room for timely ideas and live opportunities
Find the strongest material across UGC, customer and team footage, product demos, and selected paid creative
Reframe, edit, package, and write each piece for the platform instead of reposting assets as-is
Create lightweight original content independently when the calendar or an opportunity calls for it
Maintain a consistent Beside voice while adapting hooks, copy, formats, and cadence to each platform
Help selected founders turn their thinking and product moments into posts that feel like them
Build recognizable formats that make our product, customers, and team worth following
Build a reliable workflow from raw input to finished post so strong content gets published quickly and consistently
Track performance and audience signals to understand what resonates
Turn those learnings into better creative decisions and a stronger content mix