Social Media Manager II
About The Position
We’re looking for people who put their innovation to work to advance our success – and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions. Enterprise Strategy Define and continuously evolve a multi-year, enterprise social media strategy aligned to nVent’s business priorities, growth objectives, and brand positioning Establish a clear governance model across enterprise, segment, and executive channels, ensuring consistency while enabling scalability Anticipate digital, cultural, and platform trends, translating them into forward-looking strategies and competitive advantage Lead integrated campaign planning, ensuring social Program Leadership & Strategic Direction Own the end-to-end social media program, setting direction for content ecosystems, channel strategies, and audience engagement frameworks Architect audience-first strategies grounded in segmentation, customer insight, and social listening intelligence Oversee enterprise and segment content direction, ensuring a consistent, differentiated voice that supports the broader nVent narrative Guide adoption of new formats (e.g., short-form video, real-time storytelling) and scalable content models Executive Counsel & Influence Serve as a strategic advisor to ELT members, senior leaders and segment marketers, providing guidance on executive visibility, thought leadership, and platform engagement Translate complex social and reputational dynamics into clear, actionable insights for leadership decision-making Shape how nVent executive leaders show up externally, aligning executive presence with enterprise priorities and brand positioning Data, Insights & Business Impact Define enterprise-level KPIs tied to reputation, engagement, audience growth, and business outcomes; lead all measurement and reporting Move beyond reporting to deliver insight-driven recommendations that influence strategy, investment decisions, and campaign optimization Leverage advanced analytics and social listening tools to identify risks, opportunities, and emerging narratives Reputation Management & Governance Establish enterprise standards for community engagement, escalation protocols, and risk mitigation Proactively monitor and assess reputational risk across channels; lead social response strategies in coordination with crisis communications Develop and enforce governance frameworks for sensitive communications (earnings, regulatory disclosures, major announcements) Leadership & Cross-Functional Partnership Lead and direct external agencies and partners, setting clear expectations tied to strategic outcomes Partner closely with PR, content, integrated marketing, HR, and Investor Relations to build cohesive, multi-channel narratives Influence cross-functional teams to ensure alignment, consistency, and maximum amplification of enterprise stories Foster Innovation Lead the evolution of social capabilities at nVent, including tools, processes, and operating models Champion responsible use of AI and automation to scale content, insights, and workflows while ensuring governance and quality Test and scale new approaches across platforms, influencers, and paid social to drive continuous improvement
Requirements
- Bachelor’s degree in Communications, Marketing, Public Relations, or a related field
- 7–10+ years in social media, digital marketing, corporate communications, or public relations, with demonstrated experience leading enterprise-level strategy and programs
- Proven ability to define long-term vision and translate business objectives into integrated, scalable social strategies
- Experience advising and supporting senior leaders or executives on external presence and communications strategy
- Deep expertise in social analytics, listening tools, and performance measurement, with ability to connect insights to business impact
- Strong editorial judgment and storytelling capabilities with a refined understanding of brand voice and narrative development
- Demonstrated ability to lead through influence across global, matrixed organizations
Responsibilities
- Define and continuously evolve a multi-year, enterprise social media strategy aligned to nVent’s business priorities, growth objectives, and brand positioning
- Establish a clear governance model across enterprise, segment, and executive channels, ensuring consistency while enabling scalability
- Anticipate digital, cultural, and platform trends, translating them into forward-looking strategies and competitive advantage
- Lead integrated campaign planning, ensuring social
- Own the end-to-end social media program, setting direction for content ecosystems, channel strategies, and audience engagement frameworks
- Architect audience-first strategies grounded in segmentation, customer insight, and social listening intelligence
- Oversee enterprise and segment content direction, ensuring a consistent, differentiated voice that supports the broader nVent narrative
- Guide adoption of new formats (e.g., short-form video, real-time storytelling) and scalable content models
- Serve as a strategic advisor to ELT members, senior leaders and segment marketers, providing guidance on executive visibility, thought leadership, and platform engagement
- Translate complex social and reputational dynamics into clear, actionable insights for leadership decision-making
- Shape how nVent executive leaders show up externally, aligning executive presence with enterprise priorities and brand positioning
- Define enterprise-level KPIs tied to reputation, engagement, audience growth, and business outcomes; lead all measurement and reporting
- Move beyond reporting to deliver insight-driven recommendations that influence strategy, investment decisions, and campaign optimization
- Leverage advanced analytics and social listening tools to identify risks, opportunities, and emerging narratives
- Establish enterprise standards for community engagement, escalation protocols, and risk mitigation
- Proactively monitor and assess reputational risk across channels; lead social response strategies in coordination with crisis communications
- Develop and enforce governance frameworks for sensitive communications (earnings, regulatory disclosures, major announcements)
- Lead and direct external agencies and partners, setting clear expectations tied to strategic outcomes
- Partner closely with PR, content, integrated marketing, HR, and Investor Relations to build cohesive, multi-channel narratives
- Influence cross-functional teams to ensure alignment, consistency, and maximum amplification of enterprise stories
- Lead the evolution of social capabilities at nVent, including tools, processes, and operating models
- Champion responsible use of AI and automation to scale content, insights, and workflows while ensuring governance and quality
- Test and scale new approaches across platforms, influencers, and paid social to drive continuous improvement
Benefits
- Medical, dental, and vision plans along with flexible spending accounts, short-term and long-term disability benefits, critical illness, accident insurance and life insurance.
- A 401(k) retirement plan and an employee stock purchase plan — both include a company match.
- Tuition reimbursement, caregiver, personal and parental leave, back-up care services, paid time off including volunteer time, a well-being program, and/or legal & identity theft protection.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
