Social Media Coordinator Part-Time

ASM Global•Kansas City, MO

10d•Onsite

About The Position

The Part-Time Social Media Coordinator supports T-Mobile Center’s digital presence by creating, publishing and monitoring timely, engaging social media content that strengthens the venue brand, promotes events and supports ticket sales and other business priorities. Working closely with the Marketing team, this position captures and curates content, engages with online audiences, tracks performance and helps ensure T-Mobile Center’s social channels remain active, accurate and consistent with brand standards. The role also provides limited marketing and communications support when needed.

Requirements

High school diploma or equivalent required; college coursework or a degree in Marketing, Communications, Public Relations, Digital Media or a related field is preferred.
Prior experience creating content or managing social media for a business, organization, brand, school, team or comparable setting; relevant internship or portfolio experience may satisfy this requirement.
Working knowledge of major social media platforms, including Meta (Facebook), Instagram, TikTok, X, YouTube and LinkedIn, and an understanding of platform-specific content practices.
Demonstrated ability to create clear, engaging written and visual content with strong grammar, proofreading and attention to detail.
Working knowledge of content creation tools such as Canva, Adobe Creative Suite, CapCut or comparable applications; basic photo and short-form video editing skills.
Ability to interpret basic social media analytics and use results to inform content decisions.
Ability to organize and prioritize multiple assignments, meet deadlines and exercise sound judgment within established guidelines.
Strong interpersonal skills and ability to work effectively with internal departments, promoters, partners, vendors and other stakeholders.
Proficiency with Microsoft Office and ability to learn social media management, ticketing, CRM, venue and other business systems as needed.
Ability to maintain confidentiality and exercise appropriate discretion when handling non-public information.

Nice To Haves

Experience supporting social media for live entertainment, sports, hospitality, events or a consumer-facing brand.
Portfolio or work samples demonstrating social copywriting, photography, short-form video, graphic content or social campaign execution.
Familiarity with social media scheduling, listening or reporting tools and digital advertising.

Responsibilities

Create, schedule and publish platform-appropriate content across T-Mobile Center social channels, including but not limited to Meta (Facebook), Instagram, TikTok, X, YouTube and LinkedIn, in alignment with approved content plans and business priorities.
Develop social copy and curate or create photos, short-form video, graphics, stories, reels and other digital assets that promote concerts, sporting events, family shows, venue initiatives, premium experiences, partnerships and private events.
Provide live and event-day social coverage, including capturing content before, during and after events and identifying timely opportunities that enhance audience engagement.
Maintain an organized content calendar and coordinate posts, assets, approvals and deadlines with Marketing team members and other internal stakeholders.
Monitor social channels and participate in timely, professional two-way engagement with followers, escalating guest concerns, sensitive issues or responses requiring management review.
Monitor relevant trends, conversations and platform features and recommend appropriate opportunities for T-Mobile Center while exercising sound judgment regarding brand reputation.
Ensure social content reflects T-Mobile Center and Legends Global brand standards, voice, values and messaging and is accurate before publication.
Track core social media performance measures, including reach, engagement, audience growth, video performance and campaign results; prepare concise recaps and reports for Marketing leadership and key stakeholders.
Use performance results and audience insights to recommend adjustments to content timing, format and approach.
Conduct routine research on platform trends, competitor and venue activity, and relevant entertainment marketing practices.
Support selected marketing and communications initiatives, including event promotions, grassroots efforts, website or email content coordination, photo galleries, promotional partnerships and campaign execution.
Coordinate with internal departments, promoters, partners, vendors and other stakeholders as assigned to obtain content, information or assets needed for approved marketing initiatives.
Perform related duties consistent with the purpose and level of the position.