Social Media Contractor

AlertMedia•Austin, TX

2d•Hybrid

About The Position

AlertMedia is seeking a detail-oriented and creative Social Media Contractor to support the day-to-day execution of its organic social media program. This role involves content creation, publishing, calendar management, community engagement, and operational support across various brand social channels. The contractor will report to and collaborate with the Social Media Manager, contributing to high-quality social content, smooth operations, and proactive identification of opportunities to strengthen the company's social presence. This position is ideal for individuals who enjoy creating content, staying updated on social trends, working across multiple platforms, and bringing organization and creativity to their projects. AlertMedia is a fast-growing software company focused on risk intelligence and response, utilizing AI tools to enhance work processes.

Requirements

Strong understanding of channel best practices, especially LinkedIn.
Experience creating social graphics in Canva.
Experience editing short-form video content.
Strong copywriting, copyediting, and proofreading skills.
Experience using social publishing platforms (Sprout Social preferred).
Excellent attention to detail and organization.
Strong communication and collaboration skills.
A proactive mindset with a willingness to bring new ideas to the team.
Existing authorization to work in the U.S. without the need for sponsorship.

Nice To Haves

Experience with Pictory AI or similar video editing tools.

Responsibilities

Create social-first graphics and visual assets in Canva for various social media platforms.
Repurpose marketing assets (blogs, webinars, reports, etc.) into engaging social content.
Write first drafts of captions and adapt content for each platform.
Edit short-form videos using tools like Canva or Pictory AI.
Produce recurring timely news and event content.
Support evergreen content series.
Build, schedule, and publish content across multiple social media platforms.
Format content natively for each platform.
Perform quality assurance on copy, links, UTMs, hashtags, mentions, accessibility, and creative assets before publishing.
Maintain and update the social media calendar.
Maintain Linktree and other supporting social properties.
Organize creative assets, templates, and content libraries.
Pull social performance metrics across platforms.
Prepare reports and summaries for review.
Monitor comments, direct messages, and notifications across brand channels.
Respond to community engagement using approved messaging guidelines.
Escalate customer issues or sensitive conversations when appropriate.
Maintain inbox hygiene and support timely community engagement.
Identify relevant online discussions and communities for potential engagement opportunities.
Research audience questions, activity, and high-interest topics.