Social Media & Content Manager

Flexport•Chicago, IL

33d•$80,000 - $104,000

About The Position

Flexport is looking for a Social Media and Content Marketing Manager to manage its social media presence, blog content, and newsletter. This role involves creating engaging content, designing visuals, editing videos, and building relationships with internal and external voices to amplify Flexport's story. It is a hands-on position for a strong writer with design skills and a proactive approach to work. Flexport believes global trade can advance humanity and aims to make global commerce seamless through innovative technology and skilled people. The company plays a crucial role in the global supply chain, moving over $19 billion of merchandise annually across 112 countries for businesses of all sizes. Flexport is backed by leading investors and is committed to tackling global challenges impacting business, society, and the environment.

Requirements

5+ years in social media, content marketing, or a closely related role.
Genuinely strong writing. You can take a dense logistics topic and make it clear, sharp, and worth reading.
Hands-on experience managing owned media channels, including LinkedIn, Twitter/X, YouTube, Facebook, and Instagram.
A working command of social best practices across those platforms, from what to post to when and why, and how each channel differs.
Basic design editing skills. You're comfortable building clean, on-brand graphics in Canva.
Basic video editing skills. You can cut and caption short clips for social without needing a full production team.
Comfort managing several channels and deadlines at once, with the ownership to keep them all moving.

Nice To Haves

Experience building creator or influencer programs.
Experience working in B2B, logistics, or tech.

Responsibilities

Own Flexport's owned social channels day to day across LinkedIn, Twitter/X, YouTube, Facebook, and Instagram: plan the calendar, write the posts, publish, engage, and report on what's working.
Write and edit blog content that turns complex supply chain topics into pieces people finish and share, from thought leadership to customer stories to product updates.
Produce our newsletter end to end, from picking the stories to writing the copy to hitting send.
Design social graphics and light marketing assets in Canva, staying true to Flexport's brand.
Edit short-form video for social, including cutting clips, adding captions, and packaging them for each platform.
Build our influencer network on both sides: coach internal experts and executives to post with confidence, and cultivate relationships with external creators and industry voices.
Track performance across channels and use what you learn to make the next post, article, and newsletter better.