Social Media & Content Creator

Outdoor Cap Company, Inc•Bentonville, AR

About The Position

The Social Media & Content Creator is the driving force behind how our brands show up in the world every single day. This role owns the creation, execution, and evolution of content across JUNK Brands, Outdoor Cap, and Legendary Headwear, shaping how each brand connects with its audience through powerful storytelling and high impact visuals. This person is equal parts creator, strategist, and operator. They build and manage the content calendar, bring marketing campaigns to life through social, and create content that drives reach, engagement, conversion, and follower growth. From fast moving trend driven content to polished campaign assets, this role understands how to meet each platform where it is strongest and extract maximum performance. This role is expected to consistently produce 6 to 10 pieces of original, custom content per week, in addition to adapting and modifying existing digital advertising creative for effective use across social platforms. The ideal candidate is a hands-on creator who can shoot, edit, and publish content at a high level while also thinking strategically about how content ladders up to brand and business goals. They are deeply tuned into social trends, comfortable using modern creative tools including AI assisted workflows, and committed to maintaining brand standards across multiple distinct brand voices. This role sits at the center of brand expression and digital growth, working closely with marketing, creative, and leadership teams to ensure our brands remain relevant, engaging, and impossible to ignore.

Requirements

Customer-First Mindset – Naturally empathetic and driven to resolve issues quickly while creating positive brand impressions at every touchpoint.
Communication Excellence – Strong written and verbal skills with the ability to shift tone between customer support, social media, and professional correspondence.
Brand Storytelling – Instinct for authentic, on-brand content that resonates with our audiences.
Problem Solving – Resourceful and calm under pressure; finds solutions rather than escalating unnecessarily.
Self-Direction – Comfortable operating independently in the retail space and making judgment calls without constant oversight.
Digital Fluency – Proficient with social media tools and standard business software (Google Workspace, Microsoft Office).
Creative Execution Excellence - Ability to produce high quality photo and video content quickly and consistently
Social Platform Expertise - Deep understanding of how major platforms operate and how to win on each
Trend Awareness - Strong instinct for identifying and acting on relevant social and cultural trends
Content Strategy Thinking - Ability to connect individual posts to broader brand and business objectives
Brand Discipline - Maintains consistency while adapting to multiple brand voices and audiences
Technical Fluency - Comfortable with editing tools, content platforms, and AI assisted creative tools
Communication - Clear, confident written and verbal communication skills
Organization & Ownership - Strong ability to manage timelines, calendars, and deliverables independently
Bachelor’s degree in Marketing, Communications, or related field preferred; equivalent experience accepted
3+ years of experience in social media, content creation, or digital marketing
Proven experience shooting and editing both photo and video content
Proficiency in creative tools such as Adobe Creative Suite, CapCut, or similar platforms
Strong understanding of social media trends, formats, and performance drivers
Portfolio or reel demonstrating a wide range of content capabilities across platforms is required

Nice To Haves

Experience using AI tools for content enhancement is a plus

Responsibilities

Create high impact photo and video content for social media, digital marketing, and e commerce across all three brands
Shoot and edit content that aligns with each brand’s unique identity while maintaining a consistently high creative standard
Produce 6 to 10 pieces of original content weekly across formats including video, photo, and short form assets
Adapt and modify existing digital ad creative for social media placement and performance
Develop platform native content that feels authentic, engaging, and optimized for performance
Write compelling captions and short form copy that drive engagement and action
Build and maintain a structured content calendar that supports product launches, campaigns, and ongoing brand storytelling
Translate marketing campaigns into engaging social executions that extend reach and impact
Ensure consistent posting cadence and alignment across platforms and brands
Balance planned content with real time opportunities driven by trends and cultural moments
Understand the strengths and limitations of each social platform and tailor content accordingly
Leverage trends, formats, and platform behaviors to maximize visibility and engagement
Continuously test, learn, and refine content strategies based on performance insights
Use social media as a tool to drive awareness, engagement, conversion, and follower growth
Utilize AI tools to enhance and modify images and content where appropriate
Stay current on emerging tools and technologies that improve content quality and speed
Blend traditional creative skills with modern workflows to increase output and effectiveness
Uphold and execute brand pillars, visual standards, and messaging across all content
Adapt tone and creative approach to fit JUNK Brands, Outdoor Cap, and Legendary Headwear individually
Ensure all content reinforces brand identity and positioning
Engage with audiences across platforms through comments, messages, and interactions
Build authentic connections that strengthen brand loyalty and community presence
Identify opportunities to feature customers, athletes, and partners within content
Track content performance across platforms and campaigns
Use analytics and insights to inform creative direction and posting strategy
Identify what is working and scale those learnings across brands