Social Media Community Manager
About The Position
Are you passionate about social media, brand culture, and online communities? Do you enjoy following trends, engaging in conversations, and understanding what captures people's attention online? We're looking for a Social Media Community Manager to help support and grow engagement across our brand's social media channels. This is a great opportunity for someone looking to build a career in social media, digital marketing, or brand communications while gaining hands-on experience with community management and audience engagement. As a key member of the social team, you'll help monitor conversations, identify emerging trends, support community interactions, and contribute insights that help strengthen our brand presence. You'll learn how leading brands use social media engagement to build relationships, manage reputation, and drive meaningful consumer connections.
Requirements
- Passion for social media, digital culture, and online communities.
- Strong written communication skills and attention to detail.
- Ability to recognize trends and understand audience engagement behaviors.
- Organized, proactive, and comfortable working in a fast-paced environment.
- Interest in brand marketing, community management, or digital communications.
Nice To Haves
- Experience identifying social trends, cultural moments, or emerging online conversations.
- Experience turning community insights into content ideas or recommendations.
- Familiarity with social listening, community management, analytics, or reporting tools.
- Previous internship, coursework, volunteer work, or personal experience managing social media communities is a plus.
Responsibilities
- Monitor social media channels and engage with community conversations.
- Support the development of timely, on-brand responses to audience comments and messages.
- Identify trending topics, cultural moments, and emerging conversations relevant to the brand.
- Track community sentiment and provide insights to internal stakeholders.
- Collaborate with social and content teams to help inform content opportunities.
- Assist with community management reporting and performance tracking.
- Help maintain a positive and engaging brand voice across platforms.
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
