Social Media Associate

Wintrust Financial Corporation • Rosemont, IL

1d • $20 - $26 • Onsite

About The Position

The Social Media Associate is responsible for supporting the execution of Wintrust’s social media strategy. This position focuses on content creation, coordination, and community management while providing hands-on support across social media, sponsorship activations, and brand storytelling.

Requirements

• Degree in Marketing, Communications, Business, or a related field.
• Some experience in social media, content creation, or digital marketing, either professionally or volunteer.
• Strong understanding of social media platforms including: LinkedIn, Facebook, Instagram, Tik Tok, and X.
• Experience writing engaging, audience-first social media content.
• Familiarity with social media management tools (e.g., Sprout, Hootsuite).
• Experience in community management and customer engagement.
• Strong written and verbal communication skills.
• Familiarity with Microsoft Suite (Excel, Word, Powerpoint).
• Basic understanding of social media analytics and performance tracking
• Ability to travel locally to both Wintrust and partner-related events, including evening and weekend availability

Responsibilities

• Write and develop social media content including, but not limited to: captions, posts, graphics, carousels, etc.
• Repurpose blogs, videos, and other content into platform-specific formats
• Assist in building and maintaining the social media content calendar
• Log and track social media project requests through Workfront
• Assist with cross-functional collaboration
• Partner with designers and internal teams to bring content to life
• Ensure all content aligns with Wintrust’s brand voice
• Identify content opportunities to reach younger audiences
• Monitor social media channels and engage with relevant content
• Respond to comments, messages, and inquiries in a timely manner
• Partner with compliance and internal teams to address customer-related questions
• Identify engagement opportunities to increase audience growth
• Support planning and coordination of sponsorship activations
• Capture content at events (photo and short-form video)
• Assist in executing partnership-related social content
• Attend weekly Communications team meetings and cross-functional meetings as needed
• Assist in tracking and reporting social media performance metrics
• Help identify trends and insights to inform content optimization
• Maintain organization across content, timeline, and deliverables
• Stay current on social media trends and best practices

Benefits

• Medical Insurance
• Dental
• Vision
• Life insurance
• Accidental death and dismemberment
• Short-term and long term Disability Insurance
• Parental Leave
• Employee Assistance Program (EAP)
• Traditional and Roth 401(k) with company match
• Flexible Spending Account (FSA)
• Employee Stock Purchase Plan at 5% discount
• Critical Illness Insurance
• Accident Insurance
• Transportation and Commuting Benefits
• Banking Benefits
• Pet Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level