Social Media and Partnerships Manager

Trailborn Hotel Management LLCNew York, NY
$90,000 - $110,000

About The Position

We're looking for a strategic, results-driven Social Media and Partnerships Manager to own and evolve our social presence across the portfolio. This is a dynamic role for someone who can set the strategy— not just execute against it — and use insights, partnerships, and original content to grow our brands. This role will lead social strategy end-to-end, build and manage influencer and creator relationships, develop high-impact partnerships, and will produce creative that brings our hospitality brands to life in a way that feels authentic, inspiring, and differentiated.

Requirements

  • 3+ years of social media strategy experience for a hospitality, lifestyle, travel, or consumer brand preferred
  • Proven track record setting social strategy and growing audience, engagement, and brand affinity at scale required
  • Deep knowledge of Instagram, TikTok, Threads, Facebook, LinkedIn, and evolving social media trends required
  • Track record of developing compelling, successful partnerships that align audiences and extend brand reach
  • Strong written communication, content creation, and storytelling skills required
  • Experience managing influencer partnerships, creator collaborations, or ambassador programs preferred
  • Ability to manage multiple projects, work cross-functionally, and thrive in a fast-paced entrepreneurial environment required

Responsibilities

  • Own the strategy, planning, execution, and growth of organic social media channels across the Trailborn Brand portfolio (Instagram, Facebook, TikTok, LinkedIn, Threads, and Pinterest)
  • Define the vision, channel mix, content pillars, and growth roadmap for organic social
  • Set quarterly goals tied to brand and business outcomes — not just engagement metrics
  • Stay ahead of platform shifts, cultural moments, and emerging formats; translate them into action
  • Identify and develop co-marketing partnerships with aligned brands, media, and tastemakers
  • Lead outreach, scoping, and execution of partnership activations across social and marketing channels, including event production and management
  • Measure partnership impact and build a repeatable playbook
  • Partner with Studio team, property teams, and external partners on photography, video, content, and campaigns
  • Write compelling, consumer-facing copy and maintain brand consistency
  • Coordinate with Director of Lifecycle and CRM and property team to understand upcoming events and milestones and plan social content.
  • Source, vet, negotiate, and manage ongoing relationships with influencers, creators, and ambassadors
  • Build a scalable influencer program — paid, gifted, and earned — with clear briefs, KPIs, and post-trip reporting
  • Own the creator pipeline: stays, events, content rights, contracts, and performance tracking
  • Respond to data and effectiveness, analyzing content and audience performance regularly
  • A/B test content formats, hooks, and posting cadence; document what's working and iterate on what isn't
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