Social Media Manager
About The Position
Destination Hospitality exists to create best-in-class hospitality experiences in destination resort markets. We believe hospitality is more than service—it is an art form rooted in genuine human connection, obsessive attention to detail, and a deep sense of place. By thoughtfully curating food, drink, design, and service, we strive to ensure every guest leaves feeling welcomed, fulfilled, and genuinely better than before they arrived. Our culture is built on excellence in craft, unwavering hospitality, authenticity and integrity, community, empowerment and growth, and a shared sense of humor. Every role at Destination Hospitality plays a critical part in shaping unforgettable moments. We don’t just hire employees—we cultivate memory-makers, connection creators, and hospitality professionals who are passionate about elevating the guest experience and growing together as a team. The Social Media Account Manager owns social storytelling across platforms for specific unit or market accounts. This role develops strategy, creates content, manages communities, partners with operations and events, and measures performance to grow brand love, awareness, and customer demand.
Requirements
- Hands‑on social management experience for hospitality or lifestyle brands.
- Strong creative skills (copy, photo/video) and platform fluency (IG, FB, TikTok, YouTube, Pinterest).
- Analytics literacy; experience with scheduling and listening tools.
Responsibilities
- Build a social strategy and monthly content calendar for your accounts.
- Define KPIs and reporting cadence; test, learn, and optimize.
- Produce on‑brand photo/video assets; write compelling copy with a consistent voice.
- Engage with guests daily; manage DMs, comments, and UGC rights; escalate service issues to ops.
- Partner with Events, Culinary, and Ops on launches, features, and activations.
- Coordinate influencer and partnership opportunities; ensure disclosures and brand safety measures are in place.
- Track performance (reach, engagement, traffic, reservations) and deliver actionable insights.
- Maintain brand and legal compliance; manage content approvals and asset libraries.
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What This Job Offers
Career Level
Mid Level
Education Level
No Education Listed
