Social Hour Attendant - Morgantown Marriott

Stonebridge Hospitality Management•Morgantown, WV

6d•Onsite

About The Position

The Social Hour Attendant is responsible for delivering complimentary beverages and food to hotel guests while providing exemplary customer service. This role ensures compliance with food safety and alcohol-serving regulations and creates a welcoming experience for all guests.

Requirements

One to three months of related experience and/or training; or an equivalent combination of education and experience.
Ability to read and comprehend simple instructions and correspondence.
Ability to write simple correspondence and communicate effectively with guests.
Must speak English fluently.
Must be of legal age to serve alcohol.
TIPS and Serve Safe certification required within 30 days of hire if not already certified.
Strong customer service skills and ability to engage with guests in a friendly and professional manner.

Responsibilities

Engages with guests while delivering complimentary beverages and food.
Taps kegs and prepares beverages, ensuring compliance with alcohol-serving regulations.
Prepares and serves food following food safety standards.
Verifies the legal drinking age of guests and adheres to alcohol safety guidelines.
Orders social hour beverages and snacks as necessary.
Follows hotel procedures for providing complimentary beverages to guests.
Maintains a clean and organized work area during the social hour.
Ensures all state and company requirements for serving alcohol are met.
Maintains regular attendance and adheres to prescribed work, break, and meal periods.
Complies with hotel dress code and grooming standards.
Observes and follows safety and security protocols during service.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.